Marianna Gonzalez
Broken Arrow
Summary
Adaptable Front Office Assistant dedicated to providing attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
Work History
Front Office Assistant
Ascension
Broken Arrow
08.2021 - Current
- Verifying insurance
- Confirming demographics
- Scheduling patients
- Checking patients in for appointments
- Faxes
- Making and sending GFEs to patients
- Checking mail and sorting them away
- Supported billing department by processing payment information accurately.
- Processing payments from patients using cash, credit cards or checks.
- Maintaining a clean front office environment including lobby area.
- Greeting patients and providing assistance with inquiries.
- Putting away supplies away
- Rescheduling appointments if needed
- Handled incoming calls, directing inquiries to appropriate departments swiftly.
Education
Broken Arrow High School
Broken Arrow, OKSkills
- Billing support
- Records organization
- Friendly demeanor
- Team collaboration
- Reception duties
- Scheduling appointments
- Cash handling
- Insurance verification
- Mail handling
- Patient scheduling
- Multitasking
Timeline
Front Office Assistant
Ascension
08.2021 - Current
Broken Arrow High School