Laniyah Pringle
Jamaica,NY
Summary
Customer Service Professional experienced in front desk operations, appointment scheduling, and client relations. Delivered exceptional guest experiences through strong interpersonal skills and a passion for skincare and beauty. Pursuing Esthetics License to enhance contributions in medical spa or dermatology practice.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Customer Service Cashier
Zara
Garden City, NY
09.2026 - 10.2026
- Assisted customers with purchases, returns, and exchanges at Zara checkout.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Supported floor staff with product location and stock inquiries.
Security Officer
Allied Universal
02.2025 - 07.2026
- Oversaw visitor check-in procedures, ensured compliance with security protocols, and maintained accurate records to enhance security measures.
- Greeted residents, guests, and visitors, fostering positive first impressions through attentive and professional customer service.
- Supported front desk operations, facilitating smooth functionality in a high-volume residential community.
Front Desk Receptionist
Holliswood Care Center
01.2024 - 09.2024
- Scheduled appointments and coordinated daily patient flow to optimize service delivery.
- Greeted patients to create a welcoming atmosphere and enhance patient satisfaction.
- Processed payments and maintained accurate records to support financial operations.
- Supported administrative operations to maintain efficient office workflow.
Crew Member
McDonald's
08.2023 - 01.2024
- Delivered exceptional customer service, fostering satisfaction and loyalty.
- Resolved customer complaints promptly, improving guest satisfaction.
- Resolved customer complaints promptly, enhancing guest satisfaction.
- Processed cash transactions accurately, streamlining service operations.
- Maintained clean and organized work area, ensuring compliance with health standards.
Sales Associate / Cashier
Five Below
10.2022 - 01.2023
- Delivered excellent customer service by assisting customers and efficiently processing transactions, enhancing overall shopping experience.
- Maintained organized sales floor and restocked merchandise to create a welcoming shopping environment.
- Collaborated with team members to streamline daily store operations, ensuring smooth workflow in a fast-paced retail environment.
Education
Esthetic License -
Christine Valmy International School
Manhattan, NY 07.2026 - 10.2026
High School Diploma -
John Bowne High School
Flushing, NYSkills
- Customer service
- Appointment scheduling
- Front desk operations
- Front desk supervision
- Guest satisfaction
- Client relations
- Cash handling
- Recordkeeping
- Microsoft Office
- Time management
- Professional communication
- Safety protocols
Certification
- New York State Security Guard License
- F-02 Certificate of Fitness (Fire Guard for Shelters)
- 8-Hour Pre-Assignment Training Certificate
- 16-Hour On-the-Job Training Certificate
Timeline
Customer Service Cashier
Zara
09.2026 - 10.2026
Esthetic License -
Christine Valmy International School
07.2026 - 10.2026
Security Officer
Allied Universal
02.2025 - 07.2026
Front Desk Receptionist
Holliswood Care Center
01.2024 - 09.2024
Crew Member
McDonald's
08.2023 - 01.2024
Sales Associate / Cashier
Five Below
10.2022 - 01.2023
High School Diploma -
John Bowne High School