Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julissa Martinez

Houston,TX

Summary

I am a highly motivated young adult currently seeking for an opportunity to grow within an organization. I set myself apart from others by having the positive attitude and willingness to learn and obtain the experience needed to be an affiant member of your team.

Overview

3
3
years of professional experience

Work History

Personal Lines Agent

Farmers Insurance Agency
Cypress, Texas
10.2023 - Current
  • Provided guidance to customers on their insurance coverage options and risks associated with each option.
  • Processed customer payments for policies, endorsements, cancellations, and renewals.
  • Collaborated with underwriters to ensure that all policy documents met company standards prior to issuance.
  • Managed customer accounts including billing, policy updates, cancellations, and renewals.
  • Responded promptly to customer inquiries via email or phone calls.

Personal Shopper

HEB Grocery Store
Spring, TX
10.2021 - 08.2023
  • Maintain high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently meet deadlines and quality goals for accuracy and timeliness.
  • Serve customers with knowledgeable,friendly support at every stage of shopping and purchasing.
  • Collaborated with store management team to ensure appropriate inventory levels were maintained.

Drive-Thru Cashier

Whatabuger
Spring, TX
01.2021 - 06.2021
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash,check and credit transactions with excellent accuracy levels.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.

Education

Lone Star College System
Spring, TX
06-2026

Klein Collins High School
Spring, TX
06-2022

Skills

  • Insurance product knowledge
  • Exceptional Customer Service
  • Dedicated
  • Responsible
  • Bilingual
  • Team Player

Timeline

Personal Lines Agent

Farmers Insurance Agency
10.2023 - Current

Personal Shopper

HEB Grocery Store
10.2021 - 08.2023

Drive-Thru Cashier

Whatabuger
01.2021 - 06.2021

Lone Star College System

Klein Collins High School
Julissa Martinez