Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julissa Molina

Garland,TX

Summary

Dynamic bilingual professional with proven customer service and problem-solving skills, honed at M.T.A. Shaved Ice. Excelled in fast paced environments, surpassing customer expectations and adeptly handling cash transactions. Brings expertise in Microsoft Office and a track record of creative thinking, demonstrating reliability and a quick-learning ability in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Cashier

M.T.A.ShavedIce
03.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Handled cash with high accuracy and took care to check bills for fraud.

Sales Associate

Lana’s Premium Boutique
10.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

Bachelor of Science - Psychology (Neuroscience)

University of North Texas At Dallas
Dallas, TX
05-2028

High School Diploma -

Naaman Forest High School
Garland, TX
05-2024

Associate of Arts -

Dallas College
Dallas, TX
05-2024

Skills

  • Customer Service
  • Patience and composure
  • Merchandise Restocking
  • Positive and professional
  • Problem-Solving
  • Reliable and Responsible
  • Active Listening
  • Cash Handling
  • Creative Thinking
  • Microsoft Office, Word, Excel

Certification

  • Food Handler Certification (FHC) - State or County Health Departments.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Lana’s Premium Boutique
10.2024 - 10.2024

Customer Service Cashier

M.T.A.ShavedIce
03.2024 - Current

Bachelor of Science - Psychology (Neuroscience)

University of North Texas At Dallas

High School Diploma -

Naaman Forest High School

Associate of Arts -

Dallas College
Julissa Molina