Julissa Ochoa
Waukegan,IL
Overview
2
2
years of professional experience
Work History
Sales Associate
Nike
Gurnee, IL
03.2022 - 01.2024
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions, and offered product advice.
BDC Representative
Lexus
Highland Park, IL
06.2023 - 10.2023
- Ensured compliance with company standards related to BDC operations procedures and processes.
- Listened to customer needs to identify and recommend best products and services.
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
Assistant Manager
Dry Goods USA
Vernon Hills, IL
07.2022 - 02.2023
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Recruited and trained new employees to meet job requirements.
Education
Bachelor of Science -
North Central College
Naperville, IL05-2027
High School Diploma -
Lakes Community High School
Lake Villa, IL05-2021
Skills
- Bilingual (Spanish and English)
- Detail Oriented
- Leadership
- Critical Thinking
- Teamwork
- Customer Service
Timeline
BDC Representative
Lexus
06.2023 - 10.2023
Assistant Manager
Dry Goods USA
07.2022 - 02.2023
Sales Associate
Nike
03.2022 - 01.2024
Bachelor of Science -
North Central College
High School Diploma -
Lakes Community High School