Julissa Portilla Solis
Minneapolis,MN
Summary
Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
4
4
years of professional experience
Work History
Baker Packager
Sams Club
200 American Blvd W Minneapolis, MN 55420
11.2024 - Current
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Cashier
Buffalo Wild Wings
2001 University Ave SE Minneapolis, MN 55414
04.2023 - 11.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Team Leader
Cafe Zupas
12415 Wayzata Blvd Unit 14 Minnetonka, MN 55305
07.2021 - 02.2023
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
Education
Washburn High School
201 W 49th Minneapolis, MN 55419Skills
- Team player
- Customer service
- Active listener
- Cleanliness standards
- Adaptive and creative
- Quality control
Languages
Spanish
English
Timeline
Baker Packager
Sams Club
11.2024 - Current
Cashier
Buffalo Wild Wings
04.2023 - 11.2024
Team Leader
Cafe Zupas
07.2021 - 02.2023
Washburn High School