Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julissa Portilla Solis

Minneapolis,MN

Summary

Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.

Overview

4
4
years of professional experience

Work History

Baker Packager

Sams Club
11.2024 - Current


  • Complied with health and safety codes to protect staff and customers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Cashier

Buffalo Wild Wings
04.2023 - 11.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Team Leader

Cafe Zupas
07.2021 - 02.2023
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.

Education

Washburn High School
201 W 49th Minneapolis, MN 55419

Skills

  • Team player
  • Customer service
  • Active listener
  • Cleanliness standards
  • Adaptive and creative
  • Quality control

Languages

Spanish
English

Timeline

Baker Packager

Sams Club
11.2024 - Current

Cashier

Buffalo Wild Wings
04.2023 - 11.2024

Team Leader

Cafe Zupas
07.2021 - 02.2023

Washburn High School

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Julissa Portilla Solis