Summary
Overview
Work History
Education
Skills
Languages
Timeline

JULISSA ROMAN

Mercedes Benz of Chicago
Chicago,IL
1
Language
3
years of professional experience

Dedicated and motivated individual looking to expand my knowledge and take on new challenges, while excelling in everything I do. Hardworking and adaptable, bringing strong capabilities in customer service, multitasking, and organization, paired with a positive attitude.

Work History

Receptionist

1 Year 11 Months
Mercedes Benz of Chicago | 11.2024 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Resolved customer problems and complaints.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.

Drive-Thru Cashier

1 Year 6 Months
Buona Beef | 05.2023 - 11.2024
  • Greeted customers warmly and provided excellent customer service.
  • Communicated clearly with customers to ensure satisfaction.
  • Resolved customer inquiries and provided exceptional service during busy hours.

Education

High School Diploma

Steinmetz College Prep | Chicago, IL | 06.2024

Skills

Customer service
Professional demeanor
Multi-line telephone
Customer and client relations
Microsoft outlook
Multitasking and prioritization

Languages

Spanish: Limited

Timeline

Receptionist

Mercedes Benz of Chicago
11.2024 - CurrentRead More

Drive-Thru Cashier

Buona Beef
05.2023 - 11.2024Read More

Steinmetz College Prep

High School Diploma
Read More
JULISSA ROMAN