Julissa Rostro
Gillman Chevrolet Buick GMC
Brownsville,TX
7
years of professional experience
Detail-oriented Assistant Parts Manager with expertise in inventory management, problem-solving, and time management. Adept at streamlining processes, enhancing customer satisfaction, and maintaining optimal stock levels.
Work History
Assistant Parts Manager
3 Years 5 Months- Managed daily inventory levels for automotive parts, ensuring optimal stock availability.
- Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate records for financial reporting purposes.
- Improved workflow processes within the department by recognizing inefficiencies and proposing constructive changes where necessary.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with service department to assess parts needs, ensuring timely support for customer repairs.
- Implemented strategies to enhance shelving efficiency and workflow consistency.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Identified opportunities to improve supply chain efficiency, minimizing backorders and ensuring timely delivery of parts.
Parts Counter Sales Person
1 Year 4 Months- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Improved communication between departments by developing processes for relaying information about special orders more efficiently.
- Contributed to higher sales by recommending appropriate parts and accessories based on customer needs.
- Stocked and managed stock of parts.
- Maintained clean and neat parts counter and sales floor.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
Lube Technician
1 Year 3 Months- Conducted routine oil changes and fluid checks to ensure vehicle performance and reliability.
- Collaborated with service advisors to communicate technical information clearly to customers regarding vehicle maintenance needs.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Kept detailed records of services performed, aiding in accurate tracking of vehicle maintenance history.
Warehouse Worker
1 Year 1 Month- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Reduced waste, implementing recycling procedures for packaging materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
Education
Automotive Technology - Maintenance & Light Repair - Automotive
Skills
Inventory management
Parts sourcing
Parts identification
Forklift operation
Reviewing deliveries
Problem-solving
Time management
Staff training
Timeline
Assistant Parts Manager
Gillman Chevrolet Buick GMC
03.2023 - CurrentRead More
Parts Counter Sales Person
Gillman Chevrolet Buick GMC
11.2021 - 03.2023Read More
Lube Technician
Gillman Chevrolet Buick GMC
08.2020 - 11.2021Read More
Warehouse Worker
Amazon
07.2019 - 08.2020Read More
Texas State Technical College
Automotive Technology - Maintenance & Light Repair from Automotive
Read More