Julissa Salazar
Boston,MA
Summary
Customer-oriented Brand Associate dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with 8 years of experience communicating information to customers about brand value, quality and style. Proficient in POS system operations paired with exceptional knowledge of current sales promotions.
Overview
5
5
years of professional experience
Work History
Brand Associate
Covet
09.2023 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Boosted sales performance through effective merchandising and product presentation techniques.
- Conducted market research to identify consumer trends and preferences, informing targeted marketing strategies.
Product Development Specialist
TJX
03.2022 - 09.2023
- Implemented effective quality assurance measures, ensuring high standards for end products and customer satisfaction.
- Collaborated with Research and Development, Marketing and design team from development to product launch to achieve milestone deadlines.
- Maintained up-to-date knowledge on industry trends and emerging technologies, providing vital input for strategic decision-making within the organization.
- Gathered quotes, created prototypes and arranged raw materials shipments to meet tight production deadlines.
Fashion Design Assistant
Nic&Zoe
12.2020 - 03.2022
- Contributed to a positive work environment by fostering strong relationships with fellow team members and providing support when needed.
- Attended relevant trade shows, keeping up-to-date with emerging trends and fostering relationships with industry professionals.
- Supported lead designer in creating seasonal mood boards, color palettes, and fabric selections for upcoming lines.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
Personal Stylist
Polished Magazine
06.2019 - 02.2021
- Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
- Established trusted partnerships with local boutiques and designers to provide clients access to unique pieces not found elsewhere.
- Facilitated positive change in clients'' lives by helping them rediscover their personal style through thoughtful guidance and encouragement.
Education
Bachelor of Arts - Fashion Design And Production
Lasell University
Boston, MA05.2021
Skills
- Sales Support
- Industry Trends
- Customer Relationship Building
- Social media expertise
Languages
Chinese (Mandarin)
Elementary
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Brand Associate
Covet
09.2023 - Current
Product Development Specialist
TJX
03.2022 - 09.2023
Fashion Design Assistant
Nic&Zoe
12.2020 - 03.2022
Personal Stylist
Polished Magazine
06.2019 - 02.2021
Bachelor of Arts - Fashion Design And Production
Lasell University
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