Julissa Younkin

• Handled high volume 911 and non-emergency calls throughout the day
• Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
• Communicated with police officers via two-way radios to provide updates on suspect location or vehicle description when necessary.
• Handled, filed and removed warrants efficiently
• Utilized mapping systems to determine locations for responding personnel; tracked unit status in order to ensure timely response times.
• Managed the dispatch window, providing assistance to walk-in customers.
• Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
• Maintained accurate records of all incoming calls, including time received, caller's name and address, type of incident reported, response units dispatched and other pertinent information.

• Consistently adapted to different work settings, while ensuring effective communication with new patients and colleagues.
• Assisted patients in maintaining optimal hygiene and monitored their input and output measurements.
• Efficiently transfer patients using hoyer and stand-up lifts
• Provided support in nourishing patients with eating challenges to ensure their dietary needs were met.
• Successfully documented patient charts for every encounter
• Ensured timely replacement of oxygen tanks, consistently recorded vital signs and blood sugar readings, and handled incoming telephone inquiries with professionalism.

• Enforced pool rules to ensure safe swimming conditions for swimmers and patrons
• Performed daily maintenance checks on equipment and supplies to ensure smooth operation during emergencies
• Rescued distressed children using rescue techniques and equipment
• Examined injured children and provided first aid using trained techniques, medical supplies, and equipment.

STNA:

• Ensured residents cleanliness
• accurately tracked their fluid intake and output
• skillfully assisted with patient transfers using hoyers and stand up lifts
• effectively managed meal duties
• diligently documented all activities

Restorative STNA:

• Stocked patients' rooms with supplies
• ensured specific patients had full-code bracelets, and verified functionality of ankle bracelets
• Supported and educated assigned patients in their daily rehabilitation routines, including range of motion exercises and proper application of braces or slings
• Responsible for accurately recording patient weights by utilizing a hoyer lift scale or a stand-up scale
• Responsible for reporting back to the restorative nurse with specific forms and documents.

(Provided temporary coverage at the front desk while facility searched for new receptionist.)

(Assumed dual roles as a nursing assistant and a restorative nursing assistant in 2018, depending on demand from various units.)