Results-driven Assistant Store Manager with a strong background in team management and customer service. Skilled in operational planning and employee training, contributing to a positive work environment and enhanced customer experiences.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Windsor Fashions
Providence
05.2023 - Current
Conducted interviews with potential candidates for various positions.
Managed teams during shifts, providing instructions and zoning assignments.
Maintained store appearance to ensure optimal presentation at all times.
Memorized store layout and themes for efficient customer assistance.
Organized shipment displays to showcase newest items throughout the store.
Trained staff members on policies and operational procedures.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Oversaw daily cash handling procedures, reconciling discrepancies when necessary.
Resolved customer complaints through active listening, documentation, and solution implementation.
Create a positive and healthy culture in the work environment.
Busser
venda Costantinos
Providence
06.2022 - 07.2022
Cleaned and set tables for optimal guest experience.
Maintained cleanliness of dining area and workstations consistently.
Stocked supplies and utensils to support restaurant operations.
Collaborated with team members to ensure smooth service flow.
Monitored guest needs and communicated requests to servers promptly.
Prepared dining areas for special events and large parties effectively.
Maintained a friendly attitude towards customers at all times.
Wiped down and cleaned chairs, booths, and highchairs.