Julius Flores
Laredo,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. I can also work very independently and have a strong drive to work.
Overview
2025
2025
years of post-secondary education
Work History
Customer Service Representative
Concentrix
Laredo, TX
06.2025 - 08.2025
- I was an Apple Card specialist. I specifically handled disputes, but would also do servicing such closing accounts or scheduling one time payments.
- Responded to customer inquiries via phone and chat support.
- Collaborated with team members to resolve complex cases.
- Utilized knowledge base to address customer concerns effectively.
Education
Nixon High School
Laredo, TXSkills
- I am very proficient
- I am ready to work
- I am very good at managing my time
- I am very attentive with my work
Languages
English
Native/ Bilingual
Timeline
Customer Service Representative
Concentrix
06.2025 - 08.2025
Nixon High School