JULIUS ROSSOUW

• Developed sales strategies aligned with dealership inventory, pricing, and customer demand.
• Negotiated vehicle pricing, financing terms, and trade-in agreements with customers.
• Managed daily showroom activity, ensuring prompt follow-up on leads and walk-in inquiries.
• Coordinated sales team efforts to maintain pipeline accuracy and customer satisfaction.
• Monitored sales performance, identifying gaps in conversion and closing processes.
• Collaborated with finance and service teams to streamline customer handoffs.
• Maintained compliance with dealership policies, documentation, and sales reporting requirements.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent follow-ups.

• Sold vehicles and guided customers through purchasing process to enhance satisfaction.
• Addressed customer complaints and resolved service issues to maintain loyalty.
• Coordinated incoming vehicles and managed vehicle registration paperwork for seamless operations.
• Served in current position since March 2021 (as listed in source résumé)

• Led branch sales and operational activities, ensuring alignment with company objectives.
• Oversaw debtor accounts, resolved customer complaints, and managed deliveries, stock levels, and stocktaking to maintain service quality.
• Monitored sales targets while coordinating stock ordering and debt collection to support revenue goals.
• Directed daily branch operations, ensuring smooth sales, service, and administrative workflows.
• Managed staff performance, coaching team members to meet operational and customer service standards.

• Sold vehicles while guiding customers through entire sales process to ensure satisfaction.
• Addressed customer complaints and coordinated vehicle receipt to enhance customer experience.
• Managed vehicle registration and documentation processes to ensure compliance and efficiency.
• Maintained product displays and organized merchandise for easy customer access
• Assisted customers with product selection, pricing, and purchase decisions

• Managed sales, debtor accounts, customer complaints, deliveries, and stock to ensure smooth operations and customer satisfaction.
• Conducted stocktakes and supported debt collection to maintain accurate inventory and financial records.
• Worked toward sales targets and arranged stock orders to align inventory with customer demand.
• Gained 4 years of practical experience contributing to operational success.

Subjects included Afrikaans, English, Woodwork, History, Biology, and Bible.