Juliza Gonzalez
Queens
Summary
Youth development and operations professional with expertise in managing daily program functions for over 400 students while ensuring compliance with safety standards. Demonstrated ability to foster community relationships and improve family engagement through strategic communication and support initiatives.
Overview
9
9
years of professional experience
Work History
Operations Associate
CS 111Q
Queens, New York
11.2024 - Current
- Administer supply room functions and coordinate inventory sustaining accuracy and timely provision of materials and supplies to 75 community stakeholders.
- Managed daily attendance outreach to families, documenting absence reasons while linking them to available resources.
Ensured health and safety compliance while supervising lunch for over 200 K-8 students.
Facilitated smooth transitions for students during various activities. - Execute school-wide emergency drills in accordance with safety plans and procedures.
- Support the administrative team through clerical tasks, reinforcing adherence to NYCPS regulations while maintaining transparent communication with families.
Senior Group Leader
Jacob Riis neighborhood Settlement
Queens, New York
09.2017 - 08.2025
- Lead an after-school program for 30+ K-5 students, building strong relationships with students, resulting in effective classroom management.
- Design and implement differentiated, engaging STEM, literacy, and arts lesson plans and activities aligned with state standards.
- Maintain comprehensive documentation, including attendance, incident reports, and behavioral assessments, in compliance with DOH and NY State OCFS regulations.
- Engage weekly with parents regarding student progress and program updates
- Partner with team of 5+ activity specialists to execute integrated programming
Front Desk Agent
Hanac Inc.
Queens, New York
08.2021 - 02.2022
- Served as the first point of contact for a community center serving over 500 residents.
- Monitored building security systems, and managed access control.
- Directed visitors and provided customer service to a diverse community of members.
- Managed administrative tasks encompassing mail distribution and key management.
Summer Camp Staff Member
Ella Baker School
New York, New York
05.2021 - 07.2021
- Managed recreational activities for large groups of over 20 children ages 6-12 to foster social-emotional learning and enhance skill development.
- Created and managed collection of arts, crafts, sports, and educational games alongside other staff to maintain daily operational uniformity
- Enforced safety protocols and camp rules, maintaining minimal safety incidents.
Learning Lab Instructor
Voice Charter School
Queens, New York
08.2020 - 05.2021
- Directed 3rd-grade classroom during pandemic, guaranteeing complete compliance with safety measures (masks, social distancing).
- Implemented progressive discipline policy, achieving 20% decrease in behavioral incidents.
- Delivered real-time feedback on student work, enhancing academic achievement
Education
Associate of Occupational Studies (A.O.S.) -
Mildred Elley
New York, NY07-2022
High School Equivalency -
Mildred Elley
New York, NY08-2022
Skills
- Inventory management and record keeping
- Data entry and documentation
- Customer service excellence
- Event coordination and planning
- Safety compliance and regulations
Timeline
Operations Associate
CS 111Q
11.2024 - Current
Front Desk Agent
Hanac Inc.
08.2021 - 02.2022
Summer Camp Staff Member
Ella Baker School
05.2021 - 07.2021
Learning Lab Instructor
Voice Charter School
08.2020 - 05.2021
Senior Group Leader
Jacob Riis neighborhood Settlement
09.2017 - 08.2025
Associate of Occupational Studies (A.O.S.) -
Mildred Elley
High School Equivalency -
Mildred Elley
Core Competenies
- Youth Program Development
- Classroom Management & Supervision
- Student Engagement Strategies
- Parent-Teacher Communication
- Event Planning & Coordination
- Safety Compliance & Documentation
- Inventory & Resource Management
- Team Collaboration