Compassionate Patient Access Specialist known for high productivity and efficient task completion. Skilled in patient registration, insurance verification, and appointment scheduling, ensuring smooth operations within healthcare settings. Excel in communication, problem-solving, and time management, contributing to enhanced patient satisfaction and streamlined access to care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Access Specialist - Level 2
St. Lukes Regional Medical Hospital and Parkview Hospital
Meridian, Idaho
06.2022 - 12.2024
Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
Performed data entry tasks associated with registrations such as entering demographic data into system database.
Reviewed documentation for completeness and accuracy prior to submitting claims to payers.
Applied HIPAA privacy and security regulations while handling patient information.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Obtained necessary signatures for privacy laws and consent for treatment.
Verified demographics and insurance information to register patients in computer system.
Packaging and Sorting
Nordstrom Rack
Boise, Idaho
05.2021 - 06.2022
Organized merchandise onto shelves according to size, style, color, or type.
Inspected items for damages prior to sorting.
Loaded sorted items into designated bins or containers.
Maintained cleanliness of work area by sweeping and mopping floors.
Processed customer orders by selecting appropriate items from stock and placing them in packaging for shipping.
Provided assistance during inventory audits as requested by supervisors.
Followed established procedures for safely disposing of damaged goods or hazardous materials.
Used smartphones and handheld devices to sort, scan and prepare orders.
Education
Associate of Arts - Arts
Treasure Valley Community College
Ontario, OR
06-2024
High School Diploma -
Wood River High School
Hailey, ID
06-2019
Skills
Performance standards compliance
Paging Systems
Eligibility Determination
Exceptional communication
Adaptability
Outstanding work ethic
Digital literacy skills
Great leadership skills
Compassionate toward colleagues and patients
Languages
Spanish
Native/ Bilingual
Accomplishments
I was promoted to a level two within less than 6 months at St. Lukes.
I was encouraged multiple times to take a lead level 4 position after a year at St. Lukes.
I am currently obtaining my Associates of Engineering Degree at College of Western Idaho. I will graduate in the Spring of 2025. I will continue my studies at Boise State University, Fall of 2025.
Certification
Qualified Bilingual in Spanish.
Timeline
Patient Access Specialist - Level 2
St. Lukes Regional Medical Hospital and Parkview Hospital
06.2022 - 12.2024
Packaging and Sorting
Nordstrom Rack
05.2021 - 06.2022
Qualified Bilingual in Spanish.
Associate of Arts - Arts
Treasure Valley Community College
High School Diploma -
Wood River High School
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