Dedicated healthcare professional with 10+ years of experience in patient access, insurance coordination, and medical claims processing. Proven ability to guide patients and providers through complex healthcare systems with professionalism, accuracy, and empathy. Skilled in resolving barriers to care, managing prior authorizations, and ensuring timely access to services. Seeking to leverage strong communication, coordination, and problem-solving skills in a Case Manager role to improve patient outcomes and streamline care.
Experienced with patient registration, insurance verification, and managing patient inquiries. Uses effective communication to ensure seamless patient interactions and adherence to healthcare protocols. Track record of enhancing patient satisfaction through efficient and compassionate service.