Jully Ann Pacheco
Kissimmee,FL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
Work History
Server
Giovannis Italian Kitchen and Pizzeria
11.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server/Host/Food Runner
Imperium Food and Wine Bar
09.2023 - 10.2024
- Greet guests and make them feel welcome.
- Manage reservations and schedule reservations for large parties.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
Daytime crew member/Cashier
Tropical Smoothie Cafe
01.2022 - 11.2022
- Handled customer orders with point-of-sale system.
- Set up the appropriate tools needed for the day. (blenders, register, etc.)
- Became familiar with products to answer questions and make suggestions.
- Cleaned and organized kitchen, workstations, and dining room.
- Stocking and making sure the workstation was ready for the business day.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
Education
A.A - Health Sciences
Valencia College
Kissimmee, FL11-2026
High School - undefined
Osceola High School
Kissimmee, FL05.2022
Skills
- Proficient in client engagement strategies
- Dedicated work ethic
- Responsive to diverse opportunities
- Clear and concise communicator
- Proficient in working autonomously and within groups
- Effective multitasking
- Proven leadership abilities
LANGUAGES
Fluent in both Spanish and English
Native or Bilingual
Speak
Native or Bilingual
Read
Native or Bilingual
Write
Native or Bilingual
Timeline
Server
Giovannis Italian Kitchen and Pizzeria
11.2024 - Current
Server/Host/Food Runner
Imperium Food and Wine Bar
09.2023 - 10.2024
Daytime crew member/Cashier
Tropical Smoothie Cafe
01.2022 - 11.2022
High School - undefined
Osceola High School
A.A - Health Sciences
Valencia College