Julyanna McNamara
Hatboro,PA
Summary
Compassionate and results-driven human services leader with 4 years of progressive experience supporting individuals with intellectual and developmental disabilities, autism, and mental health needs in both direct care and supervisory capacities. Proven track record in developing and managing person-centered programs, overseeing multidisciplinary teams, and driving initiatives that promote independence, inclusion, and community engagement. Adept at coaching staff, ensuring regulatory compliance, and using data to enhance program outcomes. Skilled in crisis management, outcome-based planning, training and development, and advocating for individuals’ rights and well-being. Passionate about empowering individuals to reach their fullest potential while cultivating high-performing, mission-aligned teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Connections Coach Supervisor
Kencrest Services
07.2023 - Current
- Led and supported a team of 20–25 direct care staff providing individualized assistance to people with developmental and behavioral needs.
- Developed and implemented personalized care and support plans focused on safety, daily routines, and personal growth — skills directly applicable to structured childcare and household management.
- Provided consistent coaching, mentorship, and crisis support to staff, fostering calm and positive environments for those in care.
- Collaborated closely with families and multidisciplinary teams to maintain open communication and ensure person-centered, compassionate support.
- Ensured compliance with health, safety, and quality standards — including medication safety, emergency response, and documentation accuracy.
- Managed scheduling, payroll approval, and travel documentation with attention to detail and reliability.
Community Connections Coach
Kencrest Services
08.2021 - 07.2023
- Provided one-on-one support to individuals, fostering independence, confidence, and daily skill development — demonstrating strong ability to create structured, nurturing routines.
- Implemented personalized plans that encouraged learning, growth, and participation, skills directly applicable to supporting children’s development and learning.
- Ensured health and safety through proactive supervision, emergency response, and attention to well-being — critical for a safe childcare environment.
- Taught and reinforced practical daily living skills such as personal care, organization, meal preparation, and communication, showing patience and clear instruction.
- Maintained thorough documentation and communicated effectively with families and team members while respecting privacy and confidentiality.
- Supported individuals in making choices, solving problems, and developing confidence — transferable to guiding children’s decision-making and fostering independence.
Education
Bachelor of Science - Art Therapy
Arcadia University
Glenside, PA05-2023
Associate of Arts - Jewelry Design
Fashion Institute of Technology
New York, NY05-2019
Skills
- Clear communication
- Team leadership
- Warm and engaging personality
- Developing professional relationships
Certification
- CPR and First-Aid Certified
- Spectrum 2.0 Autism Competency Certified
- Community Participation Services Certified
Timeline
Community Connections Coach Supervisor
Kencrest Services
07.2023 - Current
Community Connections Coach
Kencrest Services
08.2021 - 07.2023
Bachelor of Science - Art Therapy
Arcadia University
Associate of Arts - Jewelry Design
Fashion Institute of Technology