Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julyanna McNamara

Hatboro,PA

Summary

Compassionate and results-driven human services leader with 4 years of progressive experience supporting individuals with intellectual and developmental disabilities, autism, and mental health needs in both direct care and supervisory capacities. Proven track record in developing and managing person-centered programs, overseeing multidisciplinary teams, and driving initiatives that promote independence, inclusion, and community engagement. Adept at coaching staff, ensuring regulatory compliance, and using data to enhance program outcomes. Skilled in crisis management, outcome-based planning, training and development, and advocating for individuals’ rights and well-being. Passionate about empowering individuals to reach their fullest potential while cultivating high-performing, mission-aligned teams.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Community Connections Coach Supervisor

Kencrest Services
07.2023 - Current
  • Lead and manage a team of Community Connection Coaches, ensuring consistent delivery of high-quality, person-centered services.
  • Oversee implementation of individualized support plans, promoting independence, social inclusion, and community engagement for individuals with developmental disabilities and mental health needs.
  • Conduct staff training and onboarding as aligned with KenCrest’s PRIDE values (Positive Approaches, Reaching Higher, Inclusion, Discovery, and Excellence in Leadership).
  • Collaborate with clinical teams, supports coordinators, and outcomes specialists to ensure individualized, holistic support for all individuals served.
  • Monitor compliance with agency policies, state guidelines, and licensing regulations; provide coaching and corrective actions as needed.
  • Approval of travel vouchers, and ensure accurate payroll and billing processes.
  • Serve as key liaison among staff, individuals, families, and community partners to ensure coordinated and effective care delivery.

Community Connections Coach

Kencrest Services
08.2021 - 07.2023
  • Delivered one-on-one, community-based services to individuals with intellectual and developmental disabilities and/or autism to support independence, self-advocacy, and community participation.
  • Implemented individualized support plans based on each person’s strengths, preferences, and goals while fostering inclusion and empowerment.
  • Ensured the health and safety of individuals through proactive risk management, emergency response, and monitoring of medical conditions.
  • Completed critical documentation including incident reports, behavioral data, and outcome progress notes in compliance with agency and state guidelines.
  • Taught and reinforced daily living skills including personal care, meal preparation, money management, communication, and mobility.
  • Supported individuals in exercising their rights and making informed choices, while advocating for their needs and goals in various life domains.
  • Maintained effective communication with individuals, families, supervisors, and interdisciplinary team members while protecting privacy and confidentiality.
  • Consistently met agency training and compliance deadlines, demonstrating commitment to ethical conduct and professional standards.

Education

Bachelor of Science - Art Therapy

Arcadia University
Glenside, PA
05-2023

Associate of Arts - Jewelry Design

Fashion Institute of Technology
New York, NY
05-2019

Skills

  • Clear communication
  • Team leadership
  • Warm and engaging personality
  • Developing professional relationships

Certification

  • CPR and First-Aid Certified
  • Spectrum 2.0 Autism Competency Certified
  • Community Participation Services Certified

Timeline

Community Connections Coach Supervisor

Kencrest Services
07.2023 - Current

Community Connections Coach

Kencrest Services
08.2021 - 07.2023

Bachelor of Science - Art Therapy

Arcadia University

Associate of Arts - Jewelry Design

Fashion Institute of Technology

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