Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jumelys Perez

Tampa,FL

Summary

Bilingual professional with a diverse background in customer service, cosmetology, and administrative operations, adept at thriving in fast-paced environments. Proven ability to manage client relations effectively while maintaining meticulous records. Currently pursuing a Bachelor’s degree in Business Administration with a concentration in Accounting, demonstrating a commitment to continuous learning and professional growth. Recognized for exceptional communication skills, keen attention to detail, and unwavering dedication to delivering high-quality service.

Overview

11
11
years of professional experience

Work History

Customer Service / Operations Associate

Amazon
01.2019 - Current
  • Provide high-quality customer support while managing inquiries, orders, returns, and issue resolution.
  • Maintain accurate data entry and documentation across multiple internal systems.
  • Collaborate with team members to meet productivity goals and improve workflow efficiency.
  • Recognized for reliability, teamwork, and excellent performance metrics.

Cosmetologist

Marieliz Beauty
01.2015 - 01.2017
  • Delivered personalized beauty services including skincare, hairstyling, and cosmetic treatments.
  • Built strong relationships with clients, increasing customer loyalty and repeat visits.
  • Maintained high hygiene standards and managed appointment scheduling and product sales.
  • Ensured exceptional customer experience by tailoring services to individual needs.

Education

BBA - Accounting

Ana G. Mendez
Orlando, FL
05-2026

Skills

  • Customer Service Excellence
  • Data Entry & Record Management
  • Time Management
  • Team Collaboration
  • Bilingual: English & Spanish
  • Scheduling & Office Support
  • Basic Accounting Knowledge
  • Conflict Resolution
  • Microsoft Office (Word, Excel, PowerPoint)

Languages

Spanish
Native or Bilingual

Timeline

Customer Service / Operations Associate

Amazon
01.2019 - Current

Cosmetologist

Marieliz Beauty
01.2015 - 01.2017

BBA - Accounting

Ana G. Mendez