Jun Lamarca
Summary
Dependable Server successfully providing quick, efficient and high-quality customer service to guests in high paced restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
18
18
years of professional experience
Work History
Japengo Server
Hyatt Regency Maui Resort And Spa
07.2005 - Current
- Served food and beverages promptly with focused attention to guests needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with guests.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Associates - Auto Body
University of Hawaii Maui Collage
Kahului, HIHigh School Diploma -
Lahainaluna High School
Lahaina, HI06.2000
Skills
- Food Inspection
- Supply Restocking
- Daily Specials Memorization
- Safe Food Handling
- Guest Engagement
Timeline
Japengo Server
Hyatt Regency Maui Resort And Spa
07.2005 - Current
Associates - Auto Body
University of Hawaii Maui Collage
High School Diploma -
Lahainaluna High School
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