June Brown Stensrud
Antioch,TN
We can’t direct the wind, but we can adjust the sails. For maximum happiness, peace, and contentment, may we choose a positive attitude.
Thomas S. Monson
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Department Lead
Hobby Lobby
Lake Havasu City, AZ
01.2022 - 06.2022
- Completed special projects by using effective decision making, critical thinking and time management skills.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assistant Store Manager
Aldi
Sioux Falls, SD
06.2018 - 12.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Promoted professional growth and facilitated talent development of each associate.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
Shift Manager
Taco Johns
Sioux Falls, SD
09.2017 - 10.2020
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience.
- Promptly resolved customer complaints, escalating major issues to store manager.
Housekeeper
Avera
Sioux Falls, SD
06.2017 - 12.2017
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Resolved customer inquiries and complaints promptly and with professionalism.
General Manager
Taco Johns
Worthington, MN
03.2016 - 06.2017
- Prepared annual budgets with controls to prevent overages.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Education
High School Diploma -
09.2008 - 05.2012
Skills
Organizational abilities
Time management
Office management
Good Telephone Etiquette
Operations
Customer Response
Training and Development
Certification
Licensed Insurance Producer - July 2022 - May 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Insurance Producer - July 2022 - May 2025
07-2022
Department Lead - Hobby Lobby
01.2022 - 06.2022
Assistant Store Manager - Aldi
06.2018 - 12.2021
Shift Manager - Taco Johns
09.2017 - 10.2020
Housekeeper - Avera
06.2017 - 12.2017
General Manager - Taco Johns
03.2016 - 06.2017
Lakeview Secondary - High School Diploma,
09.2008 - 05.2012