Krystal Parramore
Duncanville,TX
Overview
6
6
years of professional experience
Work History
Life/health Customer Service Representative
State Farm
, Texas
10.2017 - Current
- Maintained Agents satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Forwarding customers to agents when a policy needs to be initiated or upgraded.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
Client Advisor
Louis Vuitton
, Texas
10.2016 - 11.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
Education
Bachelor of Arts - Communication/Marketing
University of North Texas
Denton, TX12.2017
Skills
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Understanding Customer Needs
- Skilled in Microsoft Office
- Calm and Professional Under Pressure
Timeline
Life/health Customer Service Representative
State Farm
10.2017 - Current
Client Advisor
Louis Vuitton
10.2016 - 11.2017
Bachelor of Arts - Communication/Marketing
University of North Texas