Dental office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, such as Open Dental and Eagle soft. Perfected scheduling, and resource management to meet changing needs.
Overview
10
10
years of professional experience
Work History
Office Manager
Pleasant Smiles
Mt. Pleasant, SC
09.2021 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow and goals met.
Streamlined office operations by implementing efficient flow systems and organizational strategies.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Office Manager
Cane Bay Family Dentistry
Summerville, SC
09.2015 - 08.2021
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Optimized office space utilization, leading to more efficient and productive work environment.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.