Junice Hall
Austell,GA
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Back Office Nurse
Pingeton Senior Health & Wellness
10.2022 - Current
- Complete paperwork and prior authorizations and schedule appointments for patients.
- Reinforce health education, counseling and advice to patients and families and assess patient educational needs.
- Evaluate patient histories, complaints, and current symptoms.
- Communicate with healthcare team members to plan, implement and enhance treatment strategies.
- Educate family members and caregivers on patient care instructions.
- Document treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Perform telephone triage.
- Track, review and monitor diagnostic test results and assist in management of patient care between visits.
Customer Care Nurse
Homestead Hospice
10.2020 - 10.2022
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Reported general, physical and mental condition of patients to support care initiatives.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Telephone Triage Nurse
North Atlanta Primary Care
01.2018 - 10.2020
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Staff Nurse
Open Door Family Medical
01.2015 - 12.2017
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, performed venipuncture and administered vaccines to patients.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Performed PT/INR monitoring and EKG readings.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Charge Nurse
Skyview Nursing And Rehab
08.2013 - 01.2015
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Supervised and managed daily scheduling, tasking, and administration.
- Administered medications to patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Education
Nursing Diploma - Nursing
Putnam Northern Westchester BOCES
Yorktown, NYSkills
- Excellent communication skills
- Medication Administration
- Care Plan Development
- Attention to Detail
- Strong Clinical Judgment
- Blood Draw and Sample Collection
- Incoming Call Reception
- Appointment Scheduling
- Documentation
- Microsoft Office proficient
- Delegation and Motivation
- Vitals Monitoring
Certification
- CPR Certification
- Phlebotomy Certification
- EKG Certification
Timeline
Back Office Nurse
Pingeton Senior Health & Wellness
10.2022 - Current
Customer Care Nurse
Homestead Hospice
10.2020 - 10.2022
Telephone Triage Nurse
North Atlanta Primary Care
01.2018 - 10.2020
Staff Nurse
Open Door Family Medical
01.2015 - 12.2017
Charge Nurse
Skyview Nursing And Rehab
08.2013 - 01.2015
Nursing Diploma - Nursing
Putnam Northern Westchester BOCES
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