Act as a fast and efficient conduit between Executive team, facilities team, vendors, and external clients while providing support to the Pandora Corporate office.
Manage and maintain employee's badges, visitor's badges, and documenting the office's foot traffic.
Manage the office postal system (Ship, receive, sort, distribute) and provide reports Inspect, order, and replenish AED, first aid, and blood-borne pathogen kits.
Manage and order/replenish pantry and office supply inventory.
Monitor and act as a primary contact for any building related issues and place a service request tickets with the building management.
Personal Assistant
Huncho Records
Atlanta, GA
01.2022 - 02.2023
Serve as a vital link to ensure seamless communication and collaboration among the executive team, staff, artists, and external vendors.
Manage and maintain calendar, itineraries, expense reports, pantry, external vendors, and all travel arrangements .
Compile, manage, and keep track of all music and visual assets {demos, rough's, mixes, music videos, etc.}.
Coordinate with internal teams and third-party creatives/artists to produce all assets for a digital release: links, banners, social skins, landing pages, CRM blasts, artist websites, interactive posts, and events.
Analyze streaming data chart and create bi-weekly summaries and reports for Youtube, Apple Music, TikTok, Instagram, and Spotify.
Develop and execute digital marketing campaigns that maximizes audience development for Youtube, Instagram, and TikTok.
Manage the following Artist {Yung Petro} social pages: Youtube, Instagram, and TikTok.
Adept at identifying and solving unique obstacles or problems that the CEO has tasked.
Client Advisor
Gucci
White Plains, NY
01.2020 - 01.2022
Provide exceptional customer service by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage.
Cultivate customer profiles through Gucci CRM tools, enabling us to connect with clients on a deeper level, nurture lasting relationships, and craft individualized strategies for their future shopping experience.
Manage Client cases and provide support and information regarding eCommerce products, stock availability, order inquiries, return, exchanges and shipping information.
Cross collaborated with other Gucci partners, including stores in managing customer cases.
Drive and exceed individual/team KPI goals by ensuring the highest level of customer service and quality of sales.
Automated Logistical Specialist (92A)
U.S Army
Kaiserslautern, Germany
01.2016 - 01.2020
Establish and maintain stock records, inventory, material control, accounting {digital and manual} and supply reports.
Prepared reports on personnel and equipment availability, storage space, relocation of materiel, and warehouse denials.
Ensure procedural accuracy by using the Standard Army Retail Supply System Objective {SARSS-O}.
Ensure compliance with EU regulations and directives pertaining to financial inventory.
Ensure application of special procedures for handling, storing, packaging, and shipping retrograde material.
Specialized in unit level administrative data entry using the Standard Army Maintenance System Enhanced{SAMSE}.
Education
Bachelor of Science - Cloud Computing And Solutions
Purdue University Global
West Lafayette, IN
11-2026
Bachelor of Arts - Arts Management
SUNY Purchase
05-2016
Skills
Google/Microsoft Office Suite
Calendar Management
Client Relations
Inventory management
Content Creation
Marketing
Social Media
Audience engagement
Languages
Spanish
Native/ Bilingual
Timeline
Office Manager
1rivet
03.2023 - 04.2024
Personal Assistant
Huncho Records
01.2022 - 02.2023
Client Advisor
Gucci
01.2020 - 01.2022
Automated Logistical Specialist (92A)
U.S Army
01.2016 - 01.2020
Bachelor of Science - Cloud Computing And Solutions