Junior Obas
Fort Lauderdale,FL
Summary
Accomplished IT Consultant with a proven track record at Akkodis Technologies SL, enhancing system efficiency and client satisfaction through expert IT Change Management and effective communication. Skilled in Project Management and interpersonal relations, significantly accelerated IT service delivery and project completion rates. Demonstrates a strong ability to mentor and improve team skills, ensuring high-quality outcomes in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Consultant
Akkodis Technologies SL
05.2023 - 09.2024
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
IT Consultant
Indra Sistemas
12.2021 - 05.2023
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Created service level agreement for IT operational functions and help desk operations.
- Transformed IT service delivery, adopting agile methodologies to increase responsiveness and accelerate project completion rates.
- Streamlined IT project delivery timelines, coordinating closely with cross-functional teams to ensure timely execution.
Lawyer's Assistant
Gerard Septimus Lawyer Office
01.2019 - 03.2021
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Contacted clients to schedule appointments and discuss progress of cases.
Administrator
Charles E. Cowman School
08.2011 - 01.2013
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Education
Master - Political Science
University of Salamanca
Salamanca Spai 09.2018
Bachelor - International Relations
Catholic University of Santo Domingo
Santo Domingo, DR02.2016
Bachelor - Law
Haitian State University
Cap Haitian, Haiti10.2011
Skills
- Business Analysis
- Project Management
- Systems Architecture Analysis
- IT Change Management
- ITIL Framework
- Spanish proficiency
- IT Governance
- Project Coordination
- Effective Communication
- Interpersonal Skills
- Analytical Skills
Certification
- Certificate in Human Resource Management Saylor Academy Awards - Mars-April 2022
- Certificate in Project Management Saylor Academy Awards May-July 2022
- Certificate in Project Management, Inter-American Institute for Economic and Social Development of Banque Interaméricaine Développement (INDES-BID) May – June 2017
- Certificate in Microsoft IT Support Specialist. Coursera - February 2025
- Certificate in Warehouse Management- Alison Empower Yourself- October 2024
Languages
Spanish
Full Professional
English
Full Professional
French
Full Professional
Timeline
IT Consultant
Akkodis Technologies SL
05.2023 - 09.2024
IT Consultant
Indra Sistemas
12.2021 - 05.2023
Lawyer's Assistant
Gerard Septimus Lawyer Office
01.2019 - 03.2021
Administrator
Charles E. Cowman School
08.2011 - 01.2013
Master - Political Science
University of Salamanca
Bachelor - International Relations
Catholic University of Santo Domingo
Bachelor - Law
Haitian State University
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