Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Junior Ortiz

Austin

Summary

Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of guiding teams to hit goals.

Overview

4
4
years of professional experience
1
1

Autodesk inventor certificate

1
1

CPR•First Aid•AED Certification

Work History

Certified Swing Manager

J5 Family restaurant
Austin
10.2022 - Current
  • Trained new employees on company policies and procedures.
  • Promoted team collaboration by facilitating regular meetings among staff members.
  • Ensured compliance with local health codes and safety regulations.
  • Unloading and organizing boxes in the store.
  • Ensuring that any orders leaving the restaurant meet high demand.
  • Resolved customer complaints in a timely manner while maintaining positive relationships with customers.
  • Analyzed customer feedback surveys to identify areas for improvement.

Front End Associate

Fiesta Market
Austin
11.2021 - 07.2022
  • Stocked shelves with new inventory according to established guidelines.
  • Assisting with large loads and unloading merchandise onto pallets from the trailer, organizing products overnight from 200 to 300 singular items.
  • Assisting different departments with stocking (produce, merchandise, meat department, and warehouse).

Mc Donalds Hospitality Specialist

MKV enterprises
Austin
12.2020 - 07.2021
  • Provided excellent customer service to ensure satisfaction from guests.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Akins
Austin, TX
06-2022

Skills

  • Inventory management
  • Team collaboration
  • Customer service
  • Time management
  • Health and safety
  • Goal setting
  • Reliable and responsible
  • Problem-solving

Languages

English
Advanced (C1)
C1
Spanish
Advanced (C1)
C1

Certification

  • Autodesk inventory
  • CPR•First Aid•AED Certification

Timeline

Certified Swing Manager

J5 Family restaurant
10.2022 - Current

Front End Associate

Fiesta Market
11.2021 - 07.2022

Mc Donalds Hospitality Specialist

MKV enterprises
12.2020 - 07.2021

High School Diploma -

Akins

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Junior Ortiz