Junior Sobrino
Lehigh Acres,FL
Summary
Bilingual energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Host/Busser/To-Go Specialist
Longhorn Steakhouse
Fort Myers, FL
01.2024 - Current
- Managed dining room layout to maximize efficiency of staff members.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Balanced cash drawers at the end of each shift.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Communicated effectively between the kitchen staff and customers regarding order status.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
Host Busser
Olive Garden
Fort Myers, FL
01.2023 - 02.2024
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Performed side work throughout the day such as checking bathrooms, helping servers as needed and wiping kiosks.
Busser
El Gaucho Inca
Fort Myers, Florida
02.2022 - 11.2022
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Ensured that each table was properly set before seating guests.
Education
High School Diploma -
Donna J. Beasley Technical Academy
Fort Myers, FLSkills
- Team Collaboration
- Professional Appearance
- Customer Service
- Takeout order processing
- Front of House Organization
- Menu knowledge
- Fast Paced Team Member
- Bilingual, English and Spanish speaker
Timeline
Host/Busser/To-Go Specialist
Longhorn Steakhouse
01.2024 - Current
Host Busser
Olive Garden
01.2023 - 02.2024
Busser
El Gaucho Inca
02.2022 - 11.2022
High School Diploma -
Donna J. Beasley Technical Academy