Network Telecom Cable Technician with 8+ years experience in installing, troubleshooting, and maintaining network cabling infrastructure. Proficient in resolving connectivity issues, testing cables for performance, and adhering to industry standards. Strong attention to detail and problem-solving abilities, delivering high-quality service to meet client needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
VoIP Technician/ Radio System
Gwinnett County Government
07.2024 - Current
Provides technical support to County employees using various telecommunications and network systems.
Provides technical support to County employees using Cisco VoIP endpoints.
Coordinating with vendors and customers for VoIP phone installations or service break-fix.
Designs, configures, tests, implements, inventories, and maintains a variety of hardware, software, peripheral devices, and systems.
Monitors and ensures systems meet business and performance needs.
Technical implementation of telecommunications and network infrastructures.
Troubleshoot technical problems with the critical systems, servers, and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems.
Responds to system emergencies as required.
Performs other duties of a similar nature or level.
Updating the Firmware (Mobile and Portable): Motorola System
Matching database
Replaced defective components or parts as needed.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Patched software and firmware with current updates.
Network Access Point Installer
Custom Cable /Publix
10.2022 - 02.2024
Conducted site surveys and RF analysis to assess wireless coverage and identify potential sources of interference
Installed, configured, and optimized Cisco wireless access points in various environments, including office buildings, schools, and retail stores
Collaborated with network engineers and architects to design wireless networks that met the requirements of clients
Worked closely with project managers to coordinate access point installations and ensure projects were completed on time and within budget
Configured and tested wireless security settings to ensure compliance with client policies and industry standards
Provided training and support to end-users on connecting to and troubleshooting wireless networks
Documented installation procedures, configurations, and network diagrams for client reference and future maintenance
Assisted senior technicians in deploying and troubleshooting Cisco wireless networks
Network Cable Installation Tech
Madison Telecom/ Comcast
10.2017 - 09.2022
Assisted in the installation and termination of Cat 5 and Cat 6 Ethernet cables and coax cable for voice, Video and data networks
Pulled and routed cables through walls, ceilings, and cable trays according to project specifications
Assisted in the installation of network equipment, including switches, routers, and wireless access points
Tested and verified cable installations using cable testers and continuity testers
Assisted in troubleshooting and resolving issues with cable installations, including re-terminating cables and repairing damaged cables
Maintained cleanliness and organization of work areas during and after installations
Strong understanding of TCP/IP, OSI model, DHCP, DNS, VLANs, VPNs
Knowledgeable in troubleshooting and resolving issues with cable continuity, impedance, and signal loss
Proficient in using hand and power tools for cable installation, termination, and labeling
Excellent communication and teamwork skills, with the ability to work effectively with clients
Designed, installed, and tested Cat 5 and Cat 6 Ethernet cabling systems for commercial and residential customers
Network Cable Technician
Vitel Communication
04.2016 - 10.2017
Installed and terminated Category 5e, Category 6, and Coax cables for voice, data, and video applications
Performed cable testing and verification using cable testers and other diagnostic equipment
Worked collaboratively with electricians, IT technicians, and other trades to coordinate cable installations
Maintained cleanliness and organization of work areas during and after installations
Assisted in troubleshooting and resolving issues with existing cabling infrastructure
Installed, terminated, and tested copper and fiber optic cables for network infrastructure projects in commercial and industrial environments
Worked closely with project managers and other technicians to coordinate installations and meet project deadlines
Conducted cable testing and troubleshooting to identify and resolve issues with cable continuity, attenuation, and signal loss
Documented cable installations, test results, and as-built drawings for client records and future reference
Provided technical support and assistance to other team members as needed
Adhered to safety regulations and protocols to maintain a safe working environment
Experience in installing cable pathways, including conduits, cable trays, and raceways
Familiarity with cable testing equipment such as cable certifiers and time-domain reflectometers (TDRs)
Ability to interpret network diagrams, floor plans, and blueprints
Skilled in cable management techniques to ensure neat and organized installations
Knowledgeable in troubleshooting and resolving issues with cable continuity, impedance, and signal loss
Proficient in using hand and power tools for cable installation, termination, and labeling
Excellent communication and teamwork skills, with the ability to work effectively with clients, contractors, and other stakeholders
Strong attention to detail and commitment to delivering high-quality workmanship
Extensive knowledge of Distributed Antenna Systems (DAS) technology and deployment methodologies
Proficient in conducting site surveys, RF propagation analysis, and system design for indoor and outdoor DAS installations
Experience in installing, configuring, and integrating DAS equipment, including antennas, amplifiers, and signal distribution components
Skilled in testing and optimizing DAS performance using spectrum analyzers, power meters, and other RF testing equipment
Network Telecom Engineer
Vodacom
12.2012 - 08.2015
Installed, commissioned, and integrated Base Transceiver Stations (BTS) for wireless telecommunications networks
Conducted site surveys to assess environmental conditions and determine optimal locations for BTS installations
Installed and configured BTS equipment, including antennas, radios, power systems, and transmission lines
Aligned antennas and performed signal testing to ensure optimal coverage and signal strength
Tested and verified BTS functionality, including call processing, handovers, and synchronization
Conducted acceptance testing and quality assurance procedures to ensure compliance with technical specifications and industry standards
Provided technical support and training to junior installers and subcontractors
Documented installation activities, including as-built drawings, configuration parameters, and test results
Assisted in the installation and maintenance of wireless telecommunications infrastructure, including Base Transceiver Stations (BTS), antennas, and transmission equipment
Conducted routine maintenance activities, including cleaning, inspection, and preventive maintenance of BTS sites
Troubleshot and resolved hardware and software issues affecting BTS performance
Assisted in the deployment of new network equipment and technologies, including upgrades and expansions
Participated in emergency response activities, including network restoration and recovery efforts
Conducted site surveys and RF propagation analysis to assess coverage requirements and determine optimal locations for DAS equipment
Designed DAS solutions tailored to the specific needs of clients, including office buildings, stadiums, airports, and other large venues
Installed, configured, and integrated DAS equipment, including antennas, bi-directional amplifiers (BDAs), coaxial cables, and fiber optic links
Tested and optimized DAS performance using spectrum analyzers, power meters, and other RF testing equipment
Conducted acceptance testing and commissioning of DAS systems, ensuring compliance with technical specifications and industry standards
Provided technical support and training to end-users and other stakeholders
Documented installation activities, including as-built drawings, equipment configurations, and test results
Configured, tested and installed routers, switches and other networking devices.
Provided technical support to customers for their telecom related issues.
Resolved network connectivity issues by troubleshooting LAN and WAN connections.
Developed and implemented maintenance plans for existing telecom networks.
Performed system monitoring and performance tuning of the telecom systems.
Installed, configured and maintained VoIP solutions such as IP PBXs and gateways.
Prepared reports on network performance metrics such as latency, throughput.
Patched software and firmware with current updates.
Education
Associate Of Applied Science - Computer Networking