Juniper Ellenburg-Paris
Corvallis,OR
Summary
Energetic and personable customer service worker with a strong ability to connect with people and create positive experiences in fast-paced environments. Skilled in communication, problem-solving, and responding to customer needs with patience, empathy, and professionalism. Known for being dependable, adaptable, and approachable, with a strong work ethic and a genuine focus on helping others feel welcomed, supported, and valued.
Overview
5
5
years of professional experience
Work History
Optometric Technician/Patient Coordinator
All Family Vision Care
Corvallis, OR
02.2025 - Current
- Collected and documented patient medical histories and chief complaints, ensuring thoroughness for accurate diagnosis.
- Operated diagnostic equipment and assisted optometrists in delivering efficient, high-quality eye care.
- Educated patients on contact lens care, eyewear options, and eye health best practices.
- Coordinated patient scheduling and check-ins, streamlining clinic operations for improved patient flow.
- Verified insurance coverage, processed authorizations, and handled billing inquiries.
- Acted as primary point of contact for patients, facilitating clear communication to enhance overall patient experience.
- Maintained accurate patient records and supported both clinical and administrative operations.
- Customer-focused with strong communication and problem-solving skills, experienced in creating positive client experiences in fast-paced environments. Skilled at handling inquiries, resolving issues efficiently, and building rapport with customers while maintaining professionalism and empathy. Adaptable, organized, and committed to delivering high-quality service and support.
Cafe Manager
Starbucks Coffee
Corvallis, OR
09.2022 - 12.2024
- Led a team in delivering exceptional customer service while maintaining operational efficiency and fostering a positive, collaborative work environment.
- Oversaw daily store operations, managing inventory, scheduling, and training to ensure seamless service delivery.
- Ensured adherence to Starbucks/Safeway company policies, quality standards, and health/safety regulations.
- Achieved sales targets and managed budgets while implementing strategies that directly contributed to increased store revenue.
- Dedicated hospitality and café service with a passion for creating positive guest experiences in fast-paced environments. Experienced in multitasking, preparing and serving orders efficiently, and providing attentive, personable service to a diverse customer base. Known for reliability, teamwork, and maintaining a calm, upbeat attitude while delivering consistent service aligned with Starbucks values.
Nanny
Private
Corvallis, OR
01.2023 - 03.2024
- Provided high-quality child care and ensured the children's safety, wellbeing, and development.
- Created a nurturing environment via the development and implementation of age-appropriate activities to foster learning and social skills.
- Maintained open communication with parents to address needs, concerns, and updates.
- Demonstrated strong organizational, multitasking, and problem-solving skills while managing schedules and promoting positive behavior.
Team Member
Jack in the Box
Corvallis, OR
09.2021 - 09.2022
- Provided exceptional customer service in a fast-paced, high-volume environment, ensuring customer satisfaction and repeat business.
- Responded to customer inquiries, resolving issues promptly to maintain a positive experience.
- Efficiently handled cash register operations, processed transactions, and ensured accuracy.
- Demonstrated flexibility by taking on various roles within the restaurant, such as front-line cashier, cook, or drive-thru operator.
Education
Crescent Valley High School
Corvallis, ORSkills
- Customer Service
- Public Communication
- Conflict Resolution
- Cash Handling & POS Systems
- Team Collaboration
- Adaptability in Fast-Paced Environments
- Multitasking
- Problem Solving
- Time Management
- Professional Phone & Email Etiquette
- Outdoor Recreation Knowledge
- Attention to Safety Procedures
- Guest Relations
- Handling High-Volume Guest Interactions
- Hospitality Experience
- Reliability & Punctuality
- Leadership & Initiative
Volunteer Experience
4-H Participant, Corvallis, OR, Developed strong animal care abilities/training as well as social and leadership skills., Provided daily care for goats and dogs, including feeding/grooming while learning effective training techniques to prepare them for competitions/shows., Gained experience in time management, problem-solving, and maintaining animal health/wellbeing., Participated in community events, mentored younger members, and demonstrated responsibility and commitment to the 4-H community.
Timeline
Optometric Technician/Patient Coordinator
All Family Vision Care
02.2025 - Current
Nanny
Private
01.2023 - 03.2024
Cafe Manager
Starbucks Coffee
09.2022 - 12.2024
Team Member
Jack in the Box
09.2021 - 09.2022
Crescent Valley High School