Junius Lewis

Achieved high-quality delivery of food goods through effective management. Fostered enduring relationships with merchants, resulting in increased merchandising opportunities. Maintained optimal temperature conditions, ensuring products were well-received by merchants.

• Provided exceptional customer service to enhance shopping experience and build customer loyalty.
• Managed inventory levels, ensuring product availability and freshness for customers.
• Educated customers on product benefits, promoting healthy eating and lifestyle choices.
• Collaborated with team members to maintain store cleanliness and organization standards.
• Assisted customers with product selection and inquiries to enhance shopping experience.

• Oversaw seafood preparation and presentation, ensuring compliance with quality standards.
• Trained new associates on seafood handling and safety protocols, enhancing team efficiency.
• Developed and implemented inventory management practices for seafood products, reducing waste.
• Collaborated with suppliers to source fresh seafood, maintaining high product quality.
• Conducted regular quality checks on seafood items to ensure freshness and compliance with health standards.
• Demonstrated expertise in various seafood species, cuts, and preparations through continuous education and training.
• Managed waste reduction efforts by properly rotating stock and optimizing product display techniques to minimize spoilage.

• Operated material handling equipment to efficiently transport packages within warehouse environment.
• Sorted and organized packages by destination, ensuring timely processing and shipment preparation.
• Assisted in training new team members on safety protocols and operational procedures.
• Monitored inventory levels, identifying discrepancies and facilitating accurate stock management.
• Ensured compliance with safety regulations, reducing workplace incidents and promoting a safe working environment.

• Supervised daily operations of meat department, ensuring compliance with health and safety regulations.
• Trained and mentored staff on best practices for meat handling and customer service.
• Implemented inventory management systems to optimize stock levels and minimize waste.
• Developed product displays to enhance visual appeal and drive sales within the department.
• Conducted regular audits to assess product freshness, quality, and adherence to company policies.
• Enhanced customer satisfaction by providing knowledgeable assistance with meat selection, preparation tips, and cooking techniques.
• Achieved excellent departmental audit scores through diligent adherence to company policies and procedures.
• Established a reputation for the meat department as a trusted source of high-quality products through consistent attention to detail and commitment to customer service excellence.
• Drove continuous improvement within the meat department by regularly assessing processes, reviewing feedback from customers and employees, and implementing changes as needed to optimize operations.

• Supervised customer service team, ensuring high levels of satisfaction and engagement.
• Implemented training programs to enhance staff performance and product knowledge.
• Resolved escalated customer issues, demonstrating strong problem-solving skills.
• Developed workflows to improve operational efficiency and streamline processes.
• Collaborated with management on strategic initiatives for customer experience enhancement.
• Conducted regular performance evaluations, providing constructive feedback to team members.
• Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
• Collaborated with other departments to address recurring customer concerns, improving overall service quality.
• Coached employees through day-to-day work and complex problems.
• Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
• Reduced employee turnover by creating supportive and engaging work environment.

• Prepared and sliced a variety of meats and cheeses to meet customer specifications.
• Maintained cleanliness and organization of deli displays to enhance customer experience.
• Assisted customers with product selection, providing knowledgeable recommendations on items.
• Collaborated with team members to ensure timely restocking of deli products during peak hours.