Juniza Hope
New Braunfels,TX
Summary
Hardworking and experience nursing assistant providing quality care to patients in a variety of medical settings. Skilled in patient care, costumer service, crisis intervention, therapeutic support with strong communication abilities and task prioritization. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving outcomes and fostering supportive environment.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Behavioral Health Technician
Adventhealth Central Texas
Killeen, TX
06.2024 - 07.2025
- Monitored patient behavior and provided direct support to enhance emotional well-being.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Documented patient progress and maintained accurate records for treatment evaluation.
- Facilitated therapeutic activities that encouraged social interaction and skill development.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Certified Nursing Assistant/Unit Secretary
Asante Rogue Regional Medical Center
Medford, Oregon
01.2018 - 10.2021
- Improved patient care quality by monitoring and recording vital signs, documenting observations and evaluating patient needs.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Trained new staff on best practices by providing training on unit protocols and procedures.
- Managed unit communications, facilitated patient appointments, and maintained medical records for coordination.
- Utilized electronic health record system and resolved patient inquiries promptly.
- Organized patient admissions and discharges, ensuring compliance with hospital policies.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Certified Nursing Assistant -
Pacific Healthcare Training
Central Point, OR01-2017
Undergrad - undefined
Caraga State University
Philippines01-2009
High School Diploma - undefined
Tinigbasan National High School
Philippines01-2006
Skills
- Healthcare ethics
- Charting expertise
- Condition monitoring
- Activity coordination
- Safety precautions
- Complex Problem-solving
- Direct patient care
- Efficient and reliable team player
- Excellent customer service
- Compassionate caregiver
- Adaptable
Certification
- CNA - Certified Nurse Assistant
LANGUAGES
English
Filipino
Timeline
Behavioral Health Technician
Adventhealth Central Texas
06.2024 - 07.2025
Certified Nursing Assistant/Unit Secretary
Asante Rogue Regional Medical Center
01.2018 - 10.2021
High School Diploma - undefined
Tinigbasan National High School
Undergrad - undefined
Caraga State University
Certified Nursing Assistant -
Pacific Healthcare Training