Julian Sally
San Jose,CA
Summary
Experienced with retail sales and organization, Currently doing paperwork and computer work on a regular basis, while still doing regular stocking and customer interaction.
Overview
6
6
years of professional experience
Work History
Retail Sales Outfitter
Bass Pro Shops
08.2020 - Current
- Worked on state and federal paperwork for Department of Justice and ATF, Maintained compliance and kept records of any and all mistakes.
- Built lasting relationships with customers by offering excellent service, addressing concerns promptly, and remembering preferences for future visits.
- Supported loss prevention efforts by monitoring customer activities closely while maintaining a welcoming atmosphere on the sales floor.
- Served as a knowledgeable resource to colleagues on specific product categories, further optimizing sales team effectiveness and customer satisfaction.
- Mentored new hires on best practices in retail salesmanship, contributing positively to overall team cohesion.
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with customers and created positive impression of business.
- Assisted in inventory management by conducting regular audits, restocking merchandise, and maintaining accurate records.
Sales Associate
GameStop
09.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Regularly alphabetized product according to management standards.
Education
No Degree - Mechanical Engineering
West Valley College
Saratoga, CASkills
- Retail store operations
- POS system operations
- POS system operation
- Order processing
- Sales expertise
- Inventory audits
- Truck unloading
- Policy and procedure adherence
- Excellent communication
- Team cooperation
- Adaptable and flexible
- Multitasking
Timeline
Retail Sales Outfitter
Bass Pro Shops
08.2020 - Current
Sales Associate
GameStop
09.2018 - 10.2019
No Degree - Mechanical Engineering
West Valley College
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