Jurea Brown
Youth Opportunity Investment (Deep Creek Youth Academy)
Jacksonville,FL
12
years of professional experience
Human Resources Manager / Business Office Manager coordinating onboarding, payroll, employee relations, and confidential records across daily operations. Manages background screenings, drug testing, interviews, and orientation for 25+ new hires per month, PTO, and missed-punch corrections, processing 50+ payroll records per pay cycle while handling 20+ employee cases per week and keeping HR systems accurate. Supports business office processes with organized follow-through and clear communication.
Work History
Human Resources Manager / Business Office Manager
3 Years 7 Months- Handle 100% of payroll and PTO requests each pay cycle, including missed-punch corrections and employee record updates.
- Process 5 employee onboarding tasks weekly, including background screenings, drug testing, and new-hire documentation.
- Coordinate interviews, hiring steps, orientation, and new-hire training to keep staffing workflows moving smoothly.
- Respond to employee questions on HR, payroll, benefits, and workplace concerns with clear, confidential support.
- Maintain accurate personnel records and HR systems while safeguarding confidential information.
- Support daily business office operations and complete administrative tasks accurately and efficiently.
- Assist with benefits questions and HR processes to support employees across onboarding and ongoing employment needs.
Human Resources Manager
3 Years 10 Months- Processed 100 payroll and PTO requests per cycle while supporting timely administrative follow-up.
- Managed 135 employee records monthly while maintaining accurate HR documentation across systems.
- Managed full-cycle recruiting, interviewing, hiring, onboarding, and employee support for open roles.
- Resolved employee concerns and workplace conflicts through careful investigation and practical mediation.
- Maintained organizational charts, directories, job descriptions, and HR systems to keep employee data current.
- Implemented HR policies and procedures consistently across daily operations and staff support activities.
- Conducted performance and salary reviews while supporting compensation and benefits analysis for employees.
Administrative Assistant
4 Years 3 Months- Coordinated 3 meetings weekly and maintained calendars across multiple priorities.
- Handled 10 incoming calls per day while managing correspondence, appointments, and administrative requests.
- Prepared reports, documents, forms, emails, and business correspondence with accurate, professional formatting.
- Maintained organized filing systems and confidential records to support secure employee records management.
- Provided administrative support to senior management and responded to employee and business inquiries.
- Supported office management tasks by coordinating requests, maintaining workflow, and keeping daily operations organized.
- Assisted with human resources coordination by managing employee inquiries, onboarding-related communication, and support for HR processes.
Education
Associate of Arts - Medical Administration
Skills
Office management
Human resources
Employee relations
Recruiting & onboarding
Benefits administration
Payroll processing
HR policies & procedures
Employee records management
Compensation analysis
Background screening
FMLA administration
Employee handbook development
Workers' compensation administration
Leave administration
Salary benchmarking
Open enrollment administration
Timeline
Human Resources Manager / Business Office Manager
Youth Opportunity Investment (Deep Creek Youth Academy)
02.2023 - CurrentRead More
Human Resources Manager
Sequel/DUVAL Academy
02.2019 - 12.2022Read More
Administrative Assistant
Marion Youth Academy
11.2014 - 02.2019Read More
Rasmussen College
Associate of Arts from Medical Administration
Read More