Overview
Work History
Education
Skills
Timeline
Generic

Jurnee Combs

83 Victoria Heights Dr Dallas,GA

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Verizon
Hiram, GA
09.2024 - Current
  • Resolved customer inquiries through various communication channels, ensuring prompt and effective solutions.
  • Assisted customers in troubleshooting device issues, enhancing overall user experience and satisfaction.
  • Documented customer interactions accurately in CRM systems to maintain comprehensive service records.
  • Collaborated with team members to streamline processes, improving response times for customer queries.

Fashion Stocker

Walmart
Kennesaw
05.2024 - 09.2024
  • Organized stock inventory to ensure efficient product placement and accessibility.
  • Assisted in unloading deliveries and replenishing shelves according to store layout.
  • Maintained cleanliness of stockroom and sales floor to enhance customer experience.
  • Collaborated with team members to streamline restocking processes and improve workflow.

Key Holder

Rue21
Hiram
10.2022 - 03.2024
  • Assisted in daily store operations, ensuring optimal customer service and efficient workflow.
  • Maintained merchandise presentation standards to enhance visual appeal and drive sales.
  • Managed inventory levels through regular stock counts and replenishment processes.
  • Trained new team members on operational procedures and customer engagement techniques.

Education

Bachelor of Business Administration And Management - Business Administration And Management

Albany State University (Currently Enrolled)
Albany, Georgia, GA

High School Diploma -

North Paulding
Cartersville, GA
05.2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Call center experience
  • Problem-solving
  • Multitasking
  • Calm under pressure

Timeline

Customer Service Representative

Verizon
09.2024 - Current

Fashion Stocker

Walmart
05.2024 - 09.2024

Key Holder

Rue21
10.2022 - 03.2024

Bachelor of Business Administration And Management - Business Administration And Management

Albany State University (Currently Enrolled)

High School Diploma -

North Paulding
Jurnee Combs