Juseenia Reyes
The Bronx,NY
Summary
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
18
18
years of professional experience
Work History
Office Supervisor
Stand-Up MRI of the Bronx
Bronx, NY
05.2021 - Current
- Assessed daily operational needs of the front desk team ensuring smooth service.
- Implemented policies and procedures related to the office operations.
- Resolved conflicts between patient and or employees in a timely fashion without compromising overall patient satisfaction ratings.
- Performed miscellaneous job-related duties as assigned.
- Answered phones to respond to patient inquiries.
- Delegated work to staff, setting priorities and goals.
- Providing leadership, insight and mentoring to newly hired employees.
Guest Services
Children’s Museum of Manhattan
New York, NY
01.2015 - 06.2017
- Managed museum store
- Maintained accurate records of all transactions related to guest services activities.
- Over looked admissions department
Bank Teller
Ponce de Leon Federal Bank
Bronx, NY
04.2014 - 06.2014
- Cashing checks after ensuring that signatures are verified
- Receive checks and post entries into correct accounts
- Verify cashier’s checks
- Sort and file record deposit slips
- Accept and process loan payment
Book seller
Borders Bookstore
New York, NY
11.2007 - 04.2009
- In charge of children’s department
- Responsible for customer purchases
- Placing orders for new children’s book
Education
Speech and Language - Child care
Borough of Manhattan Community College
New York, NY06.2010
High School Diploma -
Bronx Leadership Academy
06.2007
Skills
- Customer service
- Communication skills
- Leadership skills
References
Available upon request
Timeline
Office Supervisor
Stand-Up MRI of the Bronx
05.2021 - Current
Guest Services
Children’s Museum of Manhattan
01.2015 - 06.2017
Bank Teller
Ponce de Leon Federal Bank
04.2014 - 06.2014
Book seller
Borders Bookstore
11.2007 - 04.2009
Speech and Language - Child care
Borough of Manhattan Community College
High School Diploma -
Bronx Leadership Academy