Justeen Dragomir
Indianapolis,Indiana
Summary
Talented Accounts Receivable Specialist with several years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Specialist
Muller Welding
Indianapolis, Indiana
09.2022 - Current
- Maintained accurate records of all accounts receivable transactions.
- Prepared monthly statements for customers.
- Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.
- Developed strong working relationships with internal stakeholders such as Sales, Credit and Collections, Treasury, Tax Departments.
- Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.
Accounts Receivable Supervisor
Taylor Distributors Of Indiana
Greenwood, Indiana
08.2018 - 09.2022
- Resolved customer queries related to billing issues or payment discrepancies in a timely manner.
- Generated monthly aging reports for review by management team.
- Received and submitted payments and applied amounts to customer balances.
Leasing Consultant
The Ardizzone Group
Indianapolis, IN
02.2017 - 08.2018
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Updated resident data into property management software system daily.
- Maintained accurate records of prospective renters, applications and leases.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN05-2016
Skills
- Credit and collections
- Billing dispute resolution
- Payment management
- Invoice Processing
- Accounts Receivable
- Statement issuing
References
References available upon request.
Timeline
Accounts Receivable Specialist
Muller Welding
09.2022 - Current
Accounts Receivable Supervisor
Taylor Distributors Of Indiana
08.2018 - 09.2022
Leasing Consultant
The Ardizzone Group
02.2017 - 08.2018
High School Diploma -
Perry Meridian High School