Client-oriented,self motivated, and personable with experience in customer support, accounting software,databases. My experience in customer service helped grow companies ratings at least 20 percent.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Outpatient Registration Clerk
Forrest General Hospital
Hattiesburg, MS
10.2022 - 12.2023
Oversaw registration to guarantee completion of all necessary forms
Verified patient demographics and insurance eligibility prior to services being rendered.
Greeted patients and collected registration forms, insurance cards, and other pertinent information for check-in process.
Maintained accurate records of patient registration activities in accordance with HIPAA regulations.
Handled incoming calls effectively to provide appointment details
Customer Care Representative
Asurion
Mobile, MS
02.2019 - 09.2022
Handled client questions through telecommunication and electronic messages
Reviewed and analyzed financial data to ensure accuracy of customer accounts.
Investigated insurance claims to determine coverage and liability.
Analyzed data from various sources to make decisions about claims.
Delivered effective customer support using various platforms
Fresh Food Associate
Sam's Club Fischer Rd
Hattiesburg, MS
06.2016 - 10.2018
Rotated merchandise on a regular basis to ensure that older products were sold before expiration date.
Performed daily maintenance tasks such as cleaning work areas, equipment, and utensils.
Maintained inventory levels for various types of produce items.
Adhered to health codes while handling food items safely and hygienically.
Contributed to the success of special projects through effective teamwork