Justice Bibbs
Converse,Texas
Summary
Highly motivated professional with 11 years of entrepreneurial and operational management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner
10th Planet Huebner Oaks
San Antonio, TX
10.2023 - Current
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Hosted special events to boost brand awareness and increase community engagement.
Operations Manager
10th Planet San Antonio
Universal City, TX
05.2020 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Responded to information requests from superiors, providing specific documentation.
- Hired and onboarded team members to meet immediate and expected demand.
Assistant Operations Coordinator
Papio Greens
BELLEVUE, Nebraska
05.2014 - 11.2018
- Coordinated daily operations activities and assigned tasks to staff members.
- Maintained accurate records of all operational activities.
- Conducted training sessions for new employees on operational procedures.
- Assisted with the organization and execution of operational processes.
- Managed communications between departments to ensure efficient operations.
- Organized meetings, conferences, and other events related to operations.
- Managed administrative staff and trained new hires on office procedures and policies.
- Monitored inventory levels to ensure adequate stock availability.
- Sourced vendors for cost-effective materials needed for production.
- Liaised with senior management to introduce new processes and technologies.
Education
Bachelor of Science - General Health Studies
University of Nebraska At Omaha
Omaha, NE05-2024
Associate of Applied Science - Professional Health Studies
Metro Community College- Omaha
Omaha, NE08-2022
Skills
- Marketing Tactics
- Budget Administration
- Business Management
- Regulatory Compliance
- Financial Management
- Contract Negotiation Expertise
- Strategic Project Planning
Certification
- Phlebotomy Certification
- Nursing aid Certification
Timeline
Owner
10th Planet Huebner Oaks
10.2023 - Current
Operations Manager
10th Planet San Antonio
05.2020 - Current
Assistant Operations Coordinator
Papio Greens
05.2014 - 11.2018
Bachelor of Science - General Health Studies
University of Nebraska At Omaha
Associate of Applied Science - Professional Health Studies
Metro Community College- Omaha