Justice Kampstra Wilder
Phoenix
Summary
Driven sales agent with expertise in customer engagement, sales negotiation, and cross-selling techniques. Achieved high customer satisfaction through effective communication and problem-solving skills. Dynamic sales professional with a strong track record in building customer relationships and addressing needs effectively. Skilled in negotiating contracts and enhancing customer loyalty, ready to leverage proven adaptability and engagement strategies to drive sales success.
Overview
5
5
years of professional experience
Work History
Sales Agent
Synergy Auto Group
Phoenix
02.2026 - Current
- Engaged customers to identify vehicle needs and preferences.
- Demonstrated vehicle features and benefits to potential buyers.
- Followed up with clients post-purchase to ensure satisfaction and loyalty.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed relationships with customers by providing excellent customer service.
- Resolved customer complaints promptly and effectively.
- Negotiated contracts with customers to secure sales deals.
- Identified opportunities for cross-selling additional products and services.
- Improved customer service feedback scores through outstanding service.
Delivery Driver
Federal Express
Phoenix
11.2023 - 12.2025
- Delivered packages efficiently to residential and commercial locations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Coordinated delivery schedules to enhance route efficiency.
- Transported items securely to minimize risk of damage or loss.
- Followed safety protocols during loading and unloading tasks.
- Maintained precise records of deliveries and pickups to ensure accountability.
- Operated delivery vehicles in compliance with company policies.
Sales Agent
Ion Solar
Portland
08.2023 - 11.2023
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Resolved customer complaints promptly and effectively.
- Negotiated contracts with customers to secure sales deals.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Analyzed data to identify trends in customer behavior and preferences.
DoorDash Driver
DoorDash
Salem
04.2023 - 07.2023
- Delivered food promptly to customers across designated areas.
- Communicated effectively with customers to confirm order details.
- Navigated efficiently using GPS to optimize delivery routes.
- Ensured food quality and safety standards were maintained during deliveries.
- Coordinated with restaurants for timely order pickups and updates.
Waiter's Assistant
Best Little Roadhouse
Salem
04.2022 - 04.2023
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Supported waitstaff by delivering food and beverages to customers promptly.
- Addressed customer inquiries and provided tailored menu recommendations to enhance dining experience.
- Monitored dining area to gauge guest satisfaction and resolved concerns promptly to maintain a positive atmosphere.
- Assisted in setting up dining area, ensuring cleanliness and organization.
- Collaborated with team members to streamline service processes and improve overall dining experience.
- Communicated effectively with kitchen staff to ensure timely order preparation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Food Service Worker
McDonald's
Salem
02.2021 - 02.2022
- Prepared food items following company recipes and standards to ensure quality and consistency.
- Operated kitchen equipment safely and efficiently during food preparation.
- Maintained cleanliness of workstations and dining areas to create a safe and welcoming environment for customers.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food safety and customer service protocols.
- Responded to customer inquiries and resolved issues promptly to enhance customer satisfaction.
Education
Business Administration And Management
Chemeketa Community College
Salem, OR06-2026
Skills
- Sales negotiation
- Lead generation
- Customer relationship management
- Cross-selling techniques
- Sales strategy
- Product demonstration
- Customer engagement
- Effective communication
- Active listening
- Problem solving
- Adaptability to change
- Networking
Affiliations
- Online Sales (Ticket Sales)
- Stock Market Analysis
- Active In The Gym
- Networking Through Social Media Through Gaming
- Golfing
- Axe Throwing
- Traveling
Timeline
Sales Agent
Synergy Auto Group
02.2026 - Current
Delivery Driver
Federal Express
11.2023 - 12.2025
Sales Agent
Ion Solar
08.2023 - 11.2023
DoorDash Driver
DoorDash
04.2023 - 07.2023
Waiter's Assistant
Best Little Roadhouse
04.2022 - 04.2023
Food Service Worker
McDonald's
02.2021 - 02.2022
Business Administration And Management
Chemeketa Community College