Justice Yates
Birmingham
Summary
Dedicated professional seeking Customer Service role with 4 years of experience enhancing customer experiences and achieving sales targets. Proven track record in assisting customers, resolving inquiries, and maintaining high satisfaction levels. Strong skills in communication, problem solving, and teamwork, with a background in sales and cash handling.
Overview
3
3
years of professional experience
Work History
Sales Advisor
Office Max
Birmingham, AL
01.2020 - 12.2020
- Assisted customers by providing detailed product information and recommendations to enhance their shopping experience.
- Achieved monthly sales targets consistently, contributing to a 15% increase in store revenue over the year.
- Managed inventory and restocked shelves to ensure product availability and organization.
Seasonal Sales Associate
Belk
Birmingham, AL
09.2019 - 12.2019
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience during peak holiday season.
- Organized displays and restocked shelves to support merchandising efforts and maintain store appearance.
- Collaborated with team members to achieve daily sales goals, contributing to a successful sales period.
Cashier
Milo's
Birmingham, AL
01.2019 - 09.2019
- Processed customer orders and payments efficiently, ensuring a smooth and pleasant dining experience.
- Assisted in training new team members, enhancing team productivity and service quality.
- Resolved customer inquiries and complaints promptly, maintaining high levels of customer satisfaction.
Kitchen Crew Member
McDonald's
Birmingham, AL
11.2017 - 12.2018
- Prepared food items following established quality and consistency standards.
- Assisted in training new kitchen staff, promoting team cohesion and efficiency.
Education
Associate of Science - Pharmacy Technician
Ultimate Medical Academy (Online)
Tampa, FL10-2022
Skills
- Customer Service
- Teamwork
- Inventory Management
- Communication
- Problem Solving
- Time Management
Timeline
Sales Advisor
Office Max
01.2020 - 12.2020
Seasonal Sales Associate
Belk
09.2019 - 12.2019
Cashier
Milo's
01.2019 - 09.2019
Kitchen Crew Member
McDonald's
11.2017 - 12.2018
Associate of Science - Pharmacy Technician
Ultimate Medical Academy (Online)