Justin Gorman
Riverview,MI
Summary
Diligent Sales Professional with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
Cavco Homes
01.2025 - 11.2025
- Oversee 20 Manufactured homes and 7 employees at all times for potential clients
- Update CRM tools daily to keep inventory and sales profitable
- Oversaw daily operations, ensuring adherence to quality standards and production schedules.
- Developed and implemented strategic plans to enhance operational efficiency and customer satisfaction.
Mortgage Loan Officer/ Licensed Banker – 2455702 NMLS
Rocket Mortgage
11.2023 - 12.2024
- Graduated Rocket University with a MLO license
- Operated CRM on a daily basis to convert leads into closed loans
- Assisted clients in understanding mortgage options and navigating application processes.
- Evaluated borrower financial profiles to determine eligibility for loan products.
Sales Representative
Leaf Filter
06.2023 - 08.2023
- Demonstrated Gutter protection to local clients
- Reliable transportation to company leads
Sales Representative
Zelis
01.2021 - 01.2023
- Provided client service for insurance claim payments to medical providers
- Remote Phone Sales
Sales Manager/Representative
Palm Harbor Homes
01.2018 - 01.2020
- Maintained 15 Manufactured homes and 4 sales reps at all times for potential customers
- Update CRM tools daily to keep inventory and sales profitable
- Rookie All-Star (18homes/12mo)
- Assisted in the entire sales process A-Z
- Pace-Setter Award (7homes/6mo)
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed training programs to enhance staff product knowledge and customer service skills.
Sales Director/Representative
Timeshare Vacation Sales
01.2010 - 01.2018
- Travel coast to coast providing dinner party presentations to timeshare owners
- Negotiate timeshare contracts to a mutually beneficial outcome for clients and company
- Close 30% of customers consistently with sales price of $7,500 - $15,000
- Maintain vacation profiles for RCI points ownership
- Podium presentations for large groups of owners
- Various Locations
Sales Manager/Sales Representative
Silverleaf Resorts
01.2008 - 01.2010
- Supervised 20-25 sales representatives
- Provided hands-on training and direction to maximize sales production and efficiency
- Facilitated sales presentations to potential client group
- Attended various marketing events throughout Galveston Island
- Sold vacation packages to the general public
Petty Officer 3rd Class
United States Navy
01.2002 - 01.2008
- Aviation Support Equipment Technician
Education
Business Major
Wayne State University
Detroit, MI01.2002
High School Diploma - undefined
Aquinas Catholic High School
Southgate, MI01.1998
Skills
- Professional, responsible, resourceful, and reliable
- Excellent communicator with strong interpersonal skills
- Outstanding time management and multi-tasking skills
- Attentive and responsive to details
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
Licensed Mortgage Banker
NMLS: 2455702
Timeline
General Manager
Cavco Homes
01.2025 - 11.2025
Mortgage Loan Officer/ Licensed Banker – 2455702 NMLS
Rocket Mortgage
11.2023 - 12.2024
Sales Representative
Leaf Filter
06.2023 - 08.2023
Sales Representative
Zelis
01.2021 - 01.2023
Sales Manager/Representative
Palm Harbor Homes
01.2018 - 01.2020
Sales Director/Representative
Timeshare Vacation Sales
01.2010 - 01.2018
Sales Manager/Sales Representative
Silverleaf Resorts
01.2008 - 01.2010
Petty Officer 3rd Class
United States Navy
01.2002 - 01.2008
High School Diploma - undefined
Aquinas Catholic High School
Business Major
Wayne State University