Justin Albino
Hemet,CA
Summary
Experienced with operating heavy machinery in construction settings. Utilizes efficient techniques for machinery control and site safety. Track record of effective teamwork and punctual project completion.
Overview
18
18
years of professional experience
Work History
Customer Service Sales Representative
SiteOne Landscape Supply Inc.
Temecula, CA
03.2021 - Current
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
Heavy Equipment Operator
Southwest Boulder & Stone
Fallbrook, CA
07.2017 - 03.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, front end loader, skip loader, skid steer, backhoe, and loaded dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
Shipping and Receiving Clerk
Temecula Motorsports
Temecula, CA
06.2014 - 06.2016
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Shipping and Receiving Clerk
Walmart
Temecula, CA
10.2007 - 12.2013
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Education
High School Diploma -
Stratford Career Institute
Saint Albans, VT10-2008
Skills
- Customer service
- Time management
- Active listening
- Critical thinking
- Multitasking and organ
- Goal oriented
- Front end loader operations
- Safe equipment operation
- Moving and leveling dirt
- Good judgement
- Equipment inspection
- Grading techniques
- Excavation
Timeline
Customer Service Sales Representative
SiteOne Landscape Supply Inc.
03.2021 - Current
Heavy Equipment Operator
Southwest Boulder & Stone
07.2017 - 03.2021
Shipping and Receiving Clerk
Temecula Motorsports
06.2014 - 06.2016
Shipping and Receiving Clerk
Walmart
10.2007 - 12.2013
High School Diploma -
Stratford Career Institute