Justin Atkinson

Co Team Lead in R&D working on developing AI projects.

• Devised and implemented processes and procedures to streamline operations.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Created and managed project plans, timelines and budgets.
• Collected, arranged, and input information into database system.
• Maintained database systems to track and analyze operational data.

Worked in R&D developing next gen processors.

• Analyzed problems and worked with teams to develop solutions.
• Explored new technologies and approaches to streamline processes.
• Prepared project presentations and reports to assist senior staff.
• Participated in workshops and presentations related to projects to gain knowledge.
• Developed effective improvement plans in alignment with goals and specifications.
• Generated reports detailing findings and recommendations.
• Maintained database systems to track and analyze operational data.
• Created and managed project plans, timelines and budgets.

Transported various supplies and specimens between client locations.

• Responded proactively and positively to rapid change.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Followed-through on all critical inter-departmental escalations to increase customer retention rates.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Trained new personnel regarding company operations, policies and services.
• Met customer call guidelines for service levels, handle time and productivity.
• Exhibited high energy and professionalism when dealing with clients and staff.

• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
• Assembled products according to changing daily work orders and specific customer needs.
• Maintained organized work area by cleaning and removing hazards.
• Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
• Inspected products and machines to maintain quality and efficiency.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Collaborated with other departments to optimize production workflows.
• Performed general equipment maintenance and repair to minimize downtime.
• Met production targets and tight deadlines by collaborating closely with team members.
• Made sure that products were produced on time and are of good quality.
• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

• Managed quality assurance initiatives.
• Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
• Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
• Inspected products and machines to maintain quality and efficiency.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Performed general equipment maintenance and repair to minimize downtime.
• Made sure that products were produced on time and are of good quality.