Experienced bartender and server with strong problem-solving abilities and attention to detail. Known for providing exceptional service and maintaining compliance with health regulations, ready to enhance guest experiences.
Overview
10
10
years of professional experience
Work History
Bartender
Vine and Oak
Madison
06.2025 - Current
Delivered exceptional customer service, enhancing guest experiences in a high-end dining environment.
Cultivated expertise in wines, spirits, and craft beers to effectively guide patrons in their selections.
Maintained inventory of liquor, beer, wine, and other beverage items.
Implemented alcohol awareness procedures to ensure guest safety and responsible service.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Server
Main Street Cafe
Madison
01.2025 - Current
Delivered exceptional service to high volume of daily customers, enhancing overall dining experience.
Followed health safety guidelines when preparing and serving food products.
Stayed informed about daily specials, new menu items, promotions.
Resolved customer questions and concerns swiftly, contributing to consistent service quality.
Maintained high standards of food presentation before serving, ensuring guest satisfaction.
Lead Server / Bartender
Beezr
Huntsville
06.2023 - 01.2025
Delivered exceptional customer service in high-volume bar environment, enhancing customer satisfaction and loyalty.
Collaborated with kitchen staff to ensure timely delivery of food and drink orders.
Ensured compliance with health regulations and responsible alcohol service guidelines.
Balanced daily registers and generated sales reports, ensuring accurate financial tracking for management.
Controlled costs by minimizing waste and maximizing table turns.
Trained new employees on table setting, menu knowledge, and customer service techniques, improving team performance and service quality.
Managed opening and closing duties to facilitate restaurant operations.
Assisted in menu planning and food presentation strategies.
Lead Server
Big Oh's
Huntsville
08.2016 - 07.2020
Developed training programs to improve server efficiency and foster guest engagement.
Trained new servers on menu items and customer service standards to ensure high-quality guest interactions.
Addressed customer complaints swiftly to enhance overall dining experience.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Assured compliance with health and safety regulations within the restaurant environment.
Education
High School Diploma -
Randolph High School
Huntsville, AL
05-2020
Some College (No Degree) - Supply Chain Management
Auburn University
Auburn, AL
Skills
Customer service
Mixology techniques
Menu knowledge
Service efficiency
Attention to detail
Problem solving
Salesmanship
Teamwork and professionalism
Languages
French
Professional
Timeline
Bartender
Vine and Oak
06.2025 - Current
Server
Main Street Cafe
01.2025 - Current
Lead Server / Bartender
Beezr
06.2023 - 01.2025
Lead Server
Big Oh's
08.2016 - 07.2020
High School Diploma -
Randolph High School
Some College (No Degree) - Supply Chain Management