Professional with over 13 years of experience in customer service, marketing, sales, and team leadership across healthcare, technology, wellness, and home security sectors. Demonstrates strong organizational skills and adaptability in fast-paced environments. Proven expertise in call center management, strategic marketing, and client relations, emphasizing precision and effective communication. Equipped with research capabilities, software proficiency, and analytical skills, supported by continuous professional development through coursework and certifications.
Served as a Call Center Manager in multiple settings, overseeing operations and team development. Gained valuable experience in various industries such as health and wellness, tech, solar, and communications. These roles have contributed to a well-rounded skill set and adaptability across sectors.