Justin Berry
Bryan,TX
Summary
Dedicated Service Manager with a proven track record in facility maintenance, operational efficiency, and customer service. Expertise in enhancing resident experiences, streamlining operations, and leading diverse teams to achieve high-quality living environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Manager
The Callaway House College Station
College Station, Texas
05.2022 - Current
- Managed team to enhance resident experiences and uphold maintenance standards.
- Oversaw service, groundskeeping, and housekeeping staff to ensure operational efficiency.
- Streamlined operations for service and maintenance teams to improve performance.
Coordinated efforts among staff to achieve high-quality living environments. - Trained staff on customer service techniques to enhance resident satisfaction.
- Assisted in budget planning by tracking expenses related to community services.
- Developed and maintained relationships with customers, vendors, and suppliers.
Maintenance Supervisor
U Club Townhomes On Marion Pugh
College Station, Texas
04.2019 - 05.2022
- Supervised maintenance staff to ensure timely completion of repair tasks.
- Trained new employees on safety protocols and operational procedures.
- Managed inventory of tools and materials for efficient operations.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Maintenance Technician
Callaway Villas
College Station, Texas
12.2015 - 04.2019
- Performed repairs on plumbing, electrical, and HVAC systems as required.
- Assisted in maintaining landscaping and outdoor areas for aesthetic appeal.
- Responded to maintenance requests from residents promptly and efficiently.
- Collaborated with team members to troubleshoot equipment issues effectively.
- Documented maintenance activities and repairs in the facility management system.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Maintenance Technician
Campus Village Apartments
College Station, Texas
09.2012 - 12.2015
- Conducted routine inspections of facilities and equipment for maintenance needs.
- Performed repairs on plumbing, electrical, and HVAC systems as required.
- Assisted in maintaining landscaping and outdoor areas for aesthetic appeal.
- Responded to maintenance requests from residents promptly and efficiently.
- Maintained inventory of tools and supplies for operational readiness.
- Collaborated with team members to troubleshoot equipment issues effectively.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Education
High School Diploma -
Bryan Highschool
Bryan, TX05-2006
Some College (No Degree) - General Studies
Blinn College, Bryan, TX, USA
Bryan, TXSkills
- Facility maintenance
- Operational efficiency
- Customer service
- Service coordination
- Problem solving
- Time management
- Team leadership
- Staff training
Certification
- EPA Certification (Universal)
- CPO Certified
References
References available upon request.
Timeline
Service Manager
The Callaway House College Station
05.2022 - Current
Maintenance Supervisor
U Club Townhomes On Marion Pugh
04.2019 - 05.2022
Maintenance Technician
Callaway Villas
12.2015 - 04.2019
Maintenance Technician
Campus Village Apartments
09.2012 - 12.2015
High School Diploma -
Bryan Highschool
Some College (No Degree) - General Studies
Blinn College, Bryan, TX, USA
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