Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Justin Boyce

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Ag Salesman

Hoober Inc.
10.2013 - Current
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Expanded customer base by attending networking events and building professional connections.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Implemented CRM software to more efficiently track leads, follow-ups, and communications throughout the entire sales process.

Lead Sales Associate

Sears Auto Center
06.2010 - 09.2013
  • Trained new sales associates to ensure consistent performance across the team.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Streamlined store operations, reducing operational costs while maintaining high levels of customer service.

Education

Associate of Science - Agricultural Business

Delaware Technical And Community College - Owens
Georgetown, DE
05.2012

Skills

  • CRM Tracking
  • Territory Development
  • Pipeline Maintenance
  • Client Presentations
  • Customer relationship building
  • Objection handling
  • Multitasking
  • Team collaboration

Affiliations

  • President of Greenwood Fire Company 2018-Current
  • Member of Greenwood Fire Company 2007-Current
  • Member of Harrington Lions Club

Certification

I was a member of the Woodbridge FFA Chapter serving in many positions in and went on to obtain my American FFA Degree.

Timeline

Ag Salesman

Hoober Inc.
10.2013 - Current

Lead Sales Associate

Sears Auto Center
06.2010 - 09.2013

Associate of Science - Agricultural Business

Delaware Technical And Community College - Owens

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Justin Boyce