Justin Bradley

Server (Opening Team) — Maple & Ash Miami, FL

• Selected as a member of the opening team for a premier fine-dining steakhouse, supporting pre-launch training, operational setup, and the successful opening of the Miami location.
• Delivered high-touch hospitality in a high-volume, fine-dining environment while maintaining exceptional service standards and attention to detail.
• Demonstrated extensive knowledge of food, wine, and cocktail programs to provide informed recommendations and enhance the guest experience.
• Managed a multi-table section while ensuring seamless coordination with kitchen, bar, and support staff to maintain efficiency and service quality.
• Cultivated relationships with repeat and VIP guests through professional communication, discretion, and personalized service.
• Contributed to team performance by mentoring new staff and reinforcing brand standards during the restaurant’s initial launch phase.

• Provided exceptional fine dining service, enhancing customer satisfaction by anticipating guests' needs.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, including setting up cash drawers and taking inventory.
• Efficiently served food and beverages promptly while maintaining attention to detail during high-volume periods.
• Maintained cleanliness, sanitation, and organization of all service areas to uphold restaurant standards.

• Maintained detailed records of patients' medical histories, facilitating efficient communication among healthcare team members.
• Monitored vital signs and documented observations to assess patient conditions.
• Rendered emergency medical treatment and administered immunization programs in high-stress environments.
• Supported mission success by providing life-saving treatment to injured personnel during combat situations.