Justin Burrell
Charlotte
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
11
11
years of professional experience
Work History
Sales Associate
Daniel Richards Inc
Charlotte, NC
01.2025 - Current
- Fostered strong customer relationships through personalized service and product knowledge.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Trained new associates on sales techniques, product features, and company policies.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
Target Security Specialist - Assets Protection
Target Department Store
Charlotte, NC
12.2022 - 01.2025
- Conducted productive merchandise recoveries and provided apprehension support as needed.
- Understood and appropriately used security cameras to investigate theft incidents.
- Executed shortage action plans set by AP leadership to minimize shortage in focus areas.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Partnered with Law Enforcement to decrease loss and decrease criminal activity to create a welcoming environment for guests
Department Store Sales Associate - Polo Ralph Lauren
Belk Department Store
Columbia, SC
07.2021 - 12.2022
- Provided attentive service to customers, fostering strong relationships and promoting return business.
- Utilized product knowledge to upsell items when appropriate, boosting overall department revenue.
- Offered personalized recommendations based on customer preferences, increasing average transaction value per sale.
- Maintained a clean and organized sales floor for enhanced shopping experiences and increased foot traffic.
Lawn and Outdoor Sales Associate
Army And Air Force Exchange Service AAFEES
Columbia, SC
02.2018 - 07.2021
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Host/Server Assistant
Red Lobster
Columbia, SC
03.2015 - 01.2018
- Assisted with dining room set up prior to and after service period.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Education
High School Diploma -
Richland Northeast Highschool
7500 Brookfield Rd, Columbia, SC, 292232018
Skills
- Issue resolution
- Personal protective equipment usage
- Skilled in resolving conflicts
- Strong verbal communication
- Effective decision-making under pressure
- Effective team collaboration
- Professional telephone communication
- Customer service
- Time management
Timeline
Sales Associate
Daniel Richards Inc
01.2025 - Current
Target Security Specialist - Assets Protection
Target Department Store
12.2022 - 01.2025
Department Store Sales Associate - Polo Ralph Lauren
Belk Department Store
07.2021 - 12.2022
Lawn and Outdoor Sales Associate
Army And Air Force Exchange Service AAFEES
02.2018 - 07.2021
Host/Server Assistant
Red Lobster
03.2015 - 01.2018
High School Diploma -
Richland Northeast Highschool